A creepy issue was reported by people over the weekend on Roku devices. As per them, the latest version of Pokémon game for the Nintendo Switch was causing the devices to go kaput. The crash was not caused by the latest update to the Roku devices. The culprit was the latest version of Pokémon Sword and Shield released last Friday. Complaints have come from select Roku streaming sticks and Roku TVs from brands such as Insignia.
Roku devs have been quick enough to troubleshoot both the issues – the crash of Roku hardware and Roku TVs & stick entering into a boot loop. They have rolled out a patch with a fix to the issues. Turning off of Roku device or television has been linked with the Nintendo Switch’s wireless communication features.
“We are aware of an issue when using Nintendo Switch and the latest Pokémon game impacting a limited number of Roku devices. We are rolling out a software update to resolve it and impacted users can check for the update by going into Settings > System > Software Update,” confirmed to The Verge by email.
The fatal firmware issue has been fixed and steps to instal the patch shared on Roku’s site. The sad part is that the page has been taken off for the time being. But one can access recovery instructions on Reddit reply by Roku Support. The compromised devices can be recovered by heading over to the system settings. All you need to do is, tap on to the “system” option and select “perform a software update” to update to the latest hotfix.
The update is getting rolled out so in case your settings don’t upgrade, a couple of tricks will allow you to play the game. If the problem of crash or boot loop is not resolved yet, devs advise rebooting your Roku device or equipped television. You can either turn off Nintendo Switch or change settings to Airplane mode. This will stop any interference issues. Mind you, the option of reboot or changing settings is only a temporary fix.
The crash caused due to interference was first reported on Reddit by MazInger-Z. Other people joined his thread reporting similar issues. The latest version of Pokémon game was behind the crash. The theory suggests that it is always on a constant lookout for nearby Switch consoles and players. The location of the switch is immaterial, sparking a defect which is “cosmic fluke”. The theory assumes that Pokémon and Roku devices listen to the same port – 26037 and this could be the reason to throw Roku users out of gear.
The reaction on twitter suggests that the issue is yet to be resolved. Do let us know if any of you are also facing similar challenges!