Is TikTok broken? Is TikTok Account forced to be private and you can no longer open your DMs


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TikTok users have reported that their profiles have been set to private at random, and they can also not access their DMs. Here’s what we know about this issue and how you might be able to fix it.

TikTok is a popular video hosting service, owned and created by ByteDance. Users upload short videos ranging in length from 15 seconds to 10 minutes that span a variety of genres such as stunts, pranks, tricks, and dancing.

Ever since the app got popular, users have faced numerous bugs ranging from minor to major ones. TikTokers have regularly shared their dissatisfactions with error codes preventing them from posting, as well as being signed out of their accounts for no reason.

From 24th May, a new glitch has started doing rounds. TikTok users are getting frustrated with the status of their account being randomly set to private. In other words, the TikTok account set to private paralyses much of their social like. They cannot comment on videos, like posts, and even send DMs.

TikTok accounts turning private is not the end of the issues. Due to their accounts sets to private, TikTokers are now saying that they are unable to use DMs after the privacy settings of their account have been set to private by default.

TikTok seems to be in a state of mess for the past few days. Users are complaining of painful editing clips on a TikTok video and the wild unpredictable music lags. For some “adjust clips” button has disappeared and a few drafts won’t open. The following are some reports from TikTokers who are unable to use DMs because their account privacy settings have been changed to private.

Also, few are reporting receiving a follow request in spite of their TikTok account not being set to private.

Many users are outpouring their frustration, as well as confusion. Due to the lack of official word on the issue, users are left wondering if they are facing a TikTok ban or even a hacked TikTok account. Some say they tried force-stopping and reinstalling the app but that didn’t help either.

Unfortunately, there’s no official word from the company yet.

Why has my TikTok profile got private?

A number of TikTokers on social media have highlighted the problem, stating that their accounts have been restricted in what they can do, at least temporarily.

If this has happened to you, it could be because your account is set to be under the age of 16. The app has limited the features available to under-16 accounts, so you may have been caught up in that.

Of course, you can just change your age to be older than 16. However, you may put yourself at risk of being banned because disclosing your correct age is part of the app’s standards.

How to fix TikTok ‘private’ profile bug?

You can wait for an official update from the company. Besides that, you can try uninstalling and re-installing the app to see if that works. That may fix your issue.


If you’re a content creator on TikTok, double-check your privacy settings for account type (private/public) and comments options (everyone/friends/no one). Setting the TikTok account to private could be another glitch that is added to the list. The company has not issued any official statement yet, and we are also waiting for a fix to roll out soon. With its huge and massive user base, ByteDance will likely solve this issue soon, so it could just be a matter of small time.

Do let us know in the comments if you are facing any more issues, or if you have found a solution to your TikTok account set to private.

Abhinav Anand
Abhinav Anand
Abhinav Anand is a contributor at PhonesWiki. He had joined PhonesWiki in 2021. At PhonesWiki, he mainly writes on upcoming smartphones and software/hardware bugs. He loves to try out the latest apps and gadgets and has more than 800+ bylines to his name. His work has so far been published at Financial Express, Economic Times, KnowTechie, and more. He also contributes to Android Headlines.


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