Spider-Man 2 Crash Issues (CE-108255-1) on PS5 remain unsolved! Here’s how you can fix temporarily


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Marvel’s Spider-Man 2, one of the most highly anticipated games of 2023, swung into action and made its debut on October 20, 2023. This PS5 exclusive title is developed by Insomniac Games, published by Sony Interactive Entertainment, and where can play with both Peter and Miles. Spider-Man 2 serves as a sequel to Spider-Man: Miles Morales and the 3rd in Marvel’s Spider-Man series.

The game offers a seamless gameplay experience with no loading times during fast travels, a feat made possible by the PlayStation 5’s high-speed SSD. Marvel’s Spider-Man 2 effectively pushes the hardware capabilities of the PS5 to the limit.

However, Spider-Man 2 players’ frustration knows no bounds. It gets compounded if there are players who bought PS5 exclusively to play Spider-Man 2. To date, they have not been able to complete the first mission due to persistent Spider-Man 2 Crash Issues. Many are confronted with CE-108255-1 error. This problem has been plaguing gamers since the game’s launch, leaving the player community flustered with no acknowledgment from the devs.

What is the Spider-Man 2 Crash Issue on PS5?

Spider-Man 2 Crash Issues (CE-108255-1) on PS5 remain unsolved! Here's how you can fix temporarily

The Spider-Man 2 crash issue primarily involves game crashes, but the circumstances of these crashes vary. Some unlucky fans of the web-slinging hero experience crashes right at the loading screen, while others encounter them during cutscenes. Few are reporting the error code at the time of the crash on PS5 to be CE-108255-1. Additionally, many are reporting random crashes without a clear pattern.

A common adversary for these players is the error code CE-108255-1, which has become a persistent and unpredictable problem. It can strike at any time and doesn’t discriminate based on the duration of gameplay. PS5 just shuts down without giving any warning at all, similar to a power outage. Some players report encountering this error after just a mere 10 minutes of gameplay, while others can barely get the game started before it crashes at the initial loading screen.

A few players reported that after 2 minutes of the introduction scene into the game, it just freezes and crashes with the error code CE-108255-1. Even after troubleshooting with the standard workarounds like reinstalling the game, rebuilding the database, clearing the cache, reinstalling the system software, and even refunding the digital version to buy the physical one, both have been found to crash at the exact frame. Frustrating, isn’t it?

Spider-Man 2 is a highly anticipated game, and Insomniac Games has promised an even more immersive and spectacular experience for fans. However, when the game struggles to progress beyond the introduction due to unexplained crashes, it understandably leads to frustration and dejected players.

Is there any official word on the Spider-Man 2 Crash issue?

Many users are contemplating that the crash issue on PS5 appears to be more of a game bug rather than PS5. Players have tried playing other games on PS5 with no crashes reported.

The error code CE-108255-1 can be due to Corrupted game files or Unknown software glitches. When players have contacted Insomniac devs, they have shared the generic workarounds to troubleshoot the issue.

These efforts often involve rebooting the system, reinstalling the game, and adjusting their PS5 settings. Unfortunately, despite their best efforts, these workarounds have proven to be ineffective in resolving the persistent Spider-Man 2 crashing issue. There is no official confirmation whether Insomniac Games is trying to fix the crash.

Players have started posting their issues on the official Discord channel to highlight their pain areas.

Due to a lack of any communication from the Games’ devs, some frustrated players have taken matters into their own hands by initiating a petition to push for a prompt resolution to the issue. Their request is a simple one: they’re seeking a functioning game, and they’re expressing their frustration in the hope that the developers will address the problem quickly.

How To Fix Spider-Man 2 Crashing, Crash At Startup, And Not Launching Issues On PS5?

Game crashes are not new in the gaming world, a common problem reported not only on PCs but also on consoles. The problem of PS5 users experiencing crashes while attempting to play Spider-Man 2, often accompanied by the error code CE-108255-1 is not new in the PS world. Players have reported the error code while playing Baldur’s Gates, Ratchet & Clank: Rift Apart.

However, identifying the specific cause of these crashes can be a real challenge. Here are a few steps that may potentially help resolve any issues related to crashes in Marvel’s Spider-Man 2.

Solution 1: Disable Ray Tracing

It’s worth noting that Spider-Man 2 features Ray-Tracing, a rendering technique that enhances graphical fidelity but can be demanding on hardware. Games that employ Ray-Tracing are sometimes more susceptible to crashes in comparison to the ones that don’t utilize this technology. A few years ago, a Reddit post discussed this issue in detail!

  1. To disable Ray Tracing, follow the below steps
  2. 1) Close Spider-Man 2.
  3. 2) Access your PS5 settings.
  4. 3) Navigate to “Storage” > “Console Storage” > “Saved Data” > “PS5 Games.”
  5. 4) Locate the saved data for Marvel’s Spider-Man 2 and delete it.

This action will remove the game’s saved data, but please note that it won’t affect your game progress as long as you have your progress saved in the cloud or locally on your system. After deleting the saved data, you can relaunch the game to see if the issue persists.

Solution 2: Clear the Cache and Rebuild Database

If you’re facing issues with Spider-Man 2 on your PS5 and want to perform a more extensive troubleshooting process, you can try the following steps:

  • 1) Turn off your PS5 console. Ensure there are no lights illuminated on the console.
  • 2) Unplug the power plug from the back of the console.
  • 3) Keep your PS5 unplugged for about 5 minutes. This period allows cached data to clear out.
  • 4) Plug the power plug back in and press and hold the power button. You will hear an initial beep sound when you press the button. Do not release the button until you hear a second beep, which takes approximately 10 seconds.
  • 5) Your console will boot into Safe Mode.
  • 6) Connect your controller to the USB port.
  • 7) Press the PS button on the controller.
  • 8) You will see a list of options on your screen. Select option 5, which is “Rebuild Database.”
  • Be patient and wait until the process is complete. This process may help resolve any underlying issues with your PS5 and improve the performance of Spider-Man 2.
Solution 3: Delete Corrupted Data

If you suspect that a corrupted save file is causing issues with Spider-Man 2 on your PS5, you can take the following steps to delete any potentially corrupted save files:

  1. 1) Navigate to the “Settings” on your PS5.
  2. 2) Select “Storage.”
  3. 3) Choose “Console Storage.”
  4. 4) Go to “Saved Data.”
  5. 5) Locate “PS5 Games.”
  6. 6) Find the data for Marvel’s Spider-Man 2 and select it.
  7. 7) Delete the selected data.

By deleting corrupted save files, you may resolve issues related to game crashes and error CE-108255-1.

Solution 4: Restore Licenses

Licensing issues can be a common cause of game crashes on the PS5. To address these issues, follow these simple steps:

  1. 1) Navigate to “Settings.”
  2. 2) Go to “User and Accounts.”
  3. 3) Select “Other” from the left-hand menu.
  4. 4) Click on “Restore Licenses.”

This action can help resolve licensing-related problems that may lead to game crashes.

Solution 5: Update Your Game And Console

System Software updates are crucial for addressing bug fixes and improving the overall stability of your console. To prevent compatibility issues that could lead to game crashes, make sure your console’s software is up to date by following these steps:

  1. 1) Navigate to “Settings.”
  2. 2) Choose “System.”
  3. 3) Select “System Software” from the left-hand menu.
  4. 4) Click on “System Software Updates and Settings.”
  5. 5) Choose “Update System Software.”

Keeping your console’s software updated is essential to ensure smooth gameplay without crashing issues.

Solution 6: Make A Factory Reset Of Your Console

If none of the previously mentioned solutions resolve the issues with Spider-Man 2 on your PS5, the final resort is to perform a reinstallation. Although this is a time-consuming process, it can address potential glitches that may have occurred during the initial installation. If the game continues to crash, it’s advisable to perform a fresh installation by deleting the game from your system and reinstalling it from your library. This comprehensive approach may help resolve any persistent issues with the game.

If crashes persist, consider performing a fresh install by following these steps:
1) Delete the game from your system.
2) Reinstall it from your library.

This process can help ensure a clean and error-free installation, potentially resolving the crashing issues you’ve been experiencing.
Solution 7: Remove External Drives

While it’s not a widespread issue, external drives have been known to cause game crashes on the PS5. This could result from data conflicts when a game is installed on one storage location (PS5 storage or an external drive) while the other is connected. To troubleshoot this potential problem with Spider-Man 2, follow these steps:

1) If you have installed Marvel’s Spider-Man 2 on your PS5 storage, disconnect the external drive.
2) In case you have installed it on the external drive, re-install the game on the PS5’s internal storage.
3) After making the necessary changes, check whether the game still crashes after launch.

By managing your storage locations correctly, you can prevent potential conflicts and address game crashes caused by external drives.

There you have it! These are the steps to resolve issues with Spider-Man 2 crashing, freezing, and not starting on your PS5. We hope these solutions help you get back to enjoying the game, as Spider-Man 2 is another fantastic addition to the series, and we want you to have a seamless gaming experience.

Rashmi is the Editor of PhonesWiki. She launched PhonesWiki back in 2018, turning it into a top spot for phone news and updates by 2019. Now, it's your go-to for leaks and solutions to phone problems. Her first phone was a Nokia 6610, but now she relies on an iPhone 14 Pro as daily driver. Rashmi's a tech enthusiast through and through, always tinkering with gadgets and gizmos. When she's not writing, you'll find Rashmi hanging out with her beloved pet, enjoying some quality playtime. Have a tip or just want to say hello? Contact her at info@phoneswiki.com


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