Snapchat update is failing with the message “Your Device Is Not Compatible” on Android, Google Play Reinstall Fails


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Snapchat is a popular social media app that allows users to send and receive self-destructing messages, photos, and videos, along with various filters and effects. While Snapchat is compatible with both iOS and Android devices, many Android users have reported experiencing compatibility issues with the app after a recent update v The 132 MB update was released on 2nd May that released Artificial Intelligence feature for the first time.

The build has broken the installation from Google Play Store for Android users. Snapchat app is no longer compatible with their devices after they have made several failed attempts at installing the app from Google Play Store.

In the past, Snapchat has been criticized for providing a less optimized experience on Android devices compared to iOS devices. The Android version of Snapchat is known to be slower and more prone to glitches, which has led some users to believe that the app is “not compatible” with Android devices. However, Snapchat has been making efforts to improve its performance on Android devices by releasing updates and optimizing the app for various Android phone models.

What is the Snapchat ‘not compatible’ issue with Android devices

According to reports, a number of Snapchat users with Android devices have been unable to access the app as of Wednesday evening. This issue doesn’t seem to be affecting iPhone users, as every complaint so far has been related to Android devices, including OnePlus, Samsung and Motorola.

Many users are complaining that the Snapchat was already installed but after the update it stopped working. After doing uninstall and reinstall, it flashed out an error message that device is not compatible.

Many users have attempted to fix the issue by uninstalling and reinstalling the app, but the error message continues to appear. Users are growing frustrated and worried that Snapchat may become unavailable for Android users only.

However, it appears that the issue is a glitch within the app itself and not related to individual devices. So if you’re experiencing this problem, don’t worry! Snapchat’s technical team is likely working on a fix, and you should be able to access the app again soon.

How to fix Snapchat ‘not compatible’ issue on Android

Since Snapchat’s technical team is currently looking into the issue with the app, it’s likely that the glitch will be fixed soon. It’s important to note that repeatedly uninstalling and reinstalling the app on your device may not resolve the issue, as the bug is likely within the app’s code and can only be fixed by the Snapchat team.

If you are experiencing issues with Snapchat on your Android device, you may want to try updating the app to the latest version, clearing the app cache and data, or reinstalling the app. It’s also worth noting that some Android phone models may not be fully compatible with Snapchat due to hardware or software limitations.

There could be several reasons why users are having trouble updating or using Snapchat on their Android devices. Here are some possible explanations:

  1. Outdated Android version: Snapchat requires a minimum Android version to run smoothly. If your Android device is running an older version of the operating system that is not supported by the Snapchat app, you may not be able to download or update it.
  2. Incompatible hardware: Snapchat may not be compatible with some Android devices due to hardware limitations. If your device does not meet the minimum requirements for running the app, you may encounter compatibility issues.
  3. Server issues: Sometimes, Snapchat’s servers may be down or experiencing issues, which can cause problems with downloading or updating the app.
  4. App cache and data: If the app cache and data on your device are corrupted, it can cause issues with downloading or updating the Snapchat app. Clearing the cache and data for the app may resolve the issue.
  5. Google Play Store issues: Sometimes, issues with the Google Play Store can prevent you from downloading or updating apps, including Snapchat. In this case, clearing the cache and data for the Google Play Store app may help.

The best thing to do in this situation is to be patient and wait for the app’s technical team to fix the issue. If you are still having trouble using or updating Snapchat on your Android device, you can contact Snapchat support or your device manufacturer for further assistance.

Rashmi is the Editor of PhonesWiki. She launched PhonesWiki back in 2018, turning it into a top spot for phone news and updates by 2019. Now, it's your go-to for leaks and solutions to phone problems. Her first phone was a Nokia 6610, but now she relies on an iPhone 14 Pro as daily driver. Rashmi's a tech enthusiast through and through, always tinkering with gadgets and gizmos. When she's not writing, you'll find Rashmi hanging out with her beloved pet, enjoying some quality playtime. Have a tip or just want to say hello? Contact her at


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