I have been in the market for a forex trading company, and I decided to search through some companies that are available. FXRally came up as one of my top options, so after getting free time on my hands (because let’s be honest here: life can always get hectic), it only made sense that when you’re looking into investing money into this type of business venture where there is a potential loss or gain based off what currency exchange rates will do over certain periods at any given moment during trade day/evening, etc., then why wouldn’t someone want more information before making such an important decision? That’s why today I’ll take look back through this FXRally review at how good their customer service was since I found it very helpful along with the many helpful services they provide.
But let’s start off this FXRally review by knowing what this platform really is.
FXRally is a trading platform that provides traders with access to the most popular forex and commodities as well stock markets. The company also has an excellent mobile app, so you can get your day started in style on any device!
At FXRally, they’re committed to keeping your funds safe. They use industry-leading security protocols that protect against cyberattacks and give you full access using a secured account on our platform
They never share private data without permission so there’s no need for alarm when it comes time to make changes or corrections in transactions!
And it has some of the best platform capabilities, as well as its customer service, is top-notch. Their website is very informative and easy to use for those just getting started with currency trading.
I had a few questions, so I sent them an email and got a response back nearly immediately! Very impressive, right? They definitely care about how they provide their services to potential investors and traders alike so having such quick responses on hand shows that.
Forex Investing with a foresight
The platforms got everything you need to invest wisely and protect yourself against scammers. They offer training programs that teach people how they can avoid getting conned while also providing help where needed when it comes down to protecting your money in foreign currencies like USD or EURO!
I had my doubts about forex trading but when I found out that there were people who cared enough to provide excellent customer service, it made me want to give this company a try. Their safe and secure system has been great so far! One thing worth mentioning in this FXRally review is how easy getting contact with them usually goes- even on Sundays, if necessary, they’ll be ready for you by email or phone call whenever needed!
FXRally is a Forex broker that has taken the industry by storm. They offer great charts and an extensive list of assets to trade, so clients can find what they need no matter their preferences or needs!
I am one very satisfied customer who will be coming back again soon because there’s nothing else out there like them when you’re looking for personalized service combined with expert guidance – not just any old trading tool either; this company cares deeply about its customers’ success which shows in everything from how quickly people are helped during chats (fastest I’ve seen so far) to how so many values they place on quality service.
Now before we start with the details of this platform in this FXRally review, I want to quickly run over its pros and cons so, that you will have an idea of this company’s pros and cons before you get started with your investing.
FXRally Pros:
- I love how easy their platform is to use because it makes trading so much easier.
- The platform offers a web trader and a mobile trader which most platforms do not, especially since they offer them both free of cost.
- They also have a great educational program that really helps to get the ball rolling if you are new to trading or have some questions about how things work out.
- The minimum amount required to open an account is 250 Euros which I think is a really low amount for any real forex trader.
- FXRally offers free daily news and updates which you can use to your advantage during trading hours.
- Their customer service is great! Very quick responses, very helpful people on hand to answer any questions that might come up, and overall, just a good group of people to interact with when you need it most.
FXRally Cons:
- I wish there were more assets to invest in because sometimes their list gets old over time.
- You can’t configure any alerts for your account or trade history windows, which would be a nice addition.
- The website not only has tons of information stored but there are also examples along the way where people can compare currency values by using certain metrics or other trading tools that are provided on this platform!
- The platform does not offer a demo account, which was a bummer for me.
- No other dialect option other than English.
- Very Restricted Payment options.
Overall Rating: 4/5 Stars
Now, let’s talk about Customer service in detail in this FXRally review.
Customer service:
Customer service is a big thing for me, and I feel like it’s at the heart of any company. That being said FXRally has always been there when needed with quick responses on questions or problems-I know other people will get help too!
24/5 customer service is a great way to make sure that your customers are happy and satisfied. I can’t help but admire the dedication of this company, which endeavours to do everything in its power for each client’s needs by offering 24/5 email responses or phone calls!
To contact the following information is given on their website as well.
Giant Solutions LTD
Charles Court, 104 Main Street, Tortola VG1110,
British Virgin Islands
442080595404
Educational Material:
For educational purposes, the platform offers a section named Economic & General Market News. This is where traders will find all the latest news, trends, and other useful information that can help them make better-investing decisions.
I am excited to mention in this FXRally review that their economic calendar is very extensive. It shows what major events are taking place in different parts of the world which could have an effect on currency values – all you need to do is read through this section daily so that you can consider any upcoming changes or fluctuations for your investments before they happen! This way, FXRally helps to protect you from losing money by providing valuable information about upcoming economic events. Industry-specific news will also give an insight into how specific markets work exactly (such as what’s happening with oil prices right now!)
Another section called “Technical analysis” is where you’ll find a visual representation of currency rates from 1 hour up to 1440 minutes.
However, I do think there should be some eBooks and especially some video tutorials as well as a “how-to” section where beginners can learn about the basics of trading by having a visual guide.
Withdrawals and Deposits:
I want to mention in this FXRally review that there is no need to be stressed about this. The FXRally client portal has you covered! It’s easy, intuitive, and straightforward – withdrawal funds in just a few clicks of the button or through our secure server interface if preferred
There are promotional offers available for both new clients as well returning customers that will save them some money when withdrawing their balances from an account at another financial institution such as BofA Private Client Services. For those who prefer using electronic payment methods like wire transfer click “Withdraw Funds” on the Account Details page then fill out a brief form detailing what type/amount withdrawn along with where it needs to be sent (banks only accept certain types).
Once submitted there’ll confirmed email documenting the transaction, so all parties know exactly how much was removed and when. An option to request a withdrawal via email is also available after logging in so withdrawals can go through quickly, even if the client isn’t online.
Open the deposit portal, select a method of payment and enter your desired details. You will be credited with an email confirming that we have received confirmation on credit card purchases within 24-48 hours after placing an order!
For clients who have large sums of money to invest, bank wire transfers are the best way. The wait time for funds is between 2-7 business days depending on where they’re being sent from and FXRALLY can accept USD, GBP, or EUR currency as payment so there’s no need to worry about having insufficient funding in your account before starting trading with this method!
However, I wish they had PayPal as one of their payment methods.
Conclusion:
I have been trading on FXRally for a few months now and I love it! With all of its bells and whistles, overall customer service, up-to-date market information, and account security-it’s by far one of my favorite brokers out there! I’ve found that they do not need to worry about their competitors overtaking them because their platform has so much content laid out in a way that makes trading accessible to everyone from the novice to professional traders. They have a lot of great FXRally reviews and testimonials from other users online, so you can rest assured knowing there’s a good group of people behind this platform.
Disclaimer: This review is written from my own experience and my self-knowledge only and this is not a recommendation.
