Is your day ruined with Candy Crush disappearing from Facebook? Find out how to restore it


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Many Facebook users are currently puzzled over the sudden Candy Crush disappearnce from the platform. There may have been temporary technical difficulties or updates being implemented on the platform that affected the availability of the game.

The problems with Candy Crush can range from users experiencing issues with their internet connection, leading to various reasons like server crashes, to game glitches such as freezing in the reward chamber. During server outages, other parts of the game, like the store, might also become unavailable.

Candy Crush has several versions, including the original Saga and the newer Soda build. It is available on various platforms, including Tizen, Windows 10 and Phone, Fire OS, Android, and iOS devices. While the game might have temporarily disappeared from Facebook, it can still be found and played on other platforms or app stores.

For players encountering Candy Crush disappear from Facebook, it’s recommended to check for updates from the game developer or Facebook to stay informed about any ongoing technical difficulties or changes affecting the game’s availability.

What is the issue of Candy Crush disappearing from Facebook?

Starting on Friday, July 28, numerous users noticed that Candy Crush was no longer available on Facebook, causing frustration and confusion among players. When attempting to search for the game on the social media site, it appeared to be completely gone for many users. Others encountered a strange error message stating that the Candy Crush was “no longer available” when they attempted to click on it.

Candy Crush is not the only game that has disappeared suddenly from Facebook. Users have reported the Farm Heroes Saga shortcut and a few more games also missing without prior notification.

The Candy Crush disappearance from Facebook prompted users to express their concerns and questions on Twitter, seeking answers about why the game was no longer accessible.

Speculations arose, with some wondering if Facebook had taken down Candy Crush altogether. The lack of clarity surrounding the Candy Crush disappearing from Facebook situation left players eager to find out more about the game’s status on the platform.

Must Read: Why is ‘Chicken soup’ search on Facebook returning abuse warning?

Is Candy Crush Down?

Downdetector suggests that Candy Crush servers have been down for the majority of hours of the day. This could be one of the reasons why Candy Crush disappeared from Facebook!

Is your day ruined with Candy Crush disappearing from Facebook? Find out how to restore it
Credit: DownDetector

In situations like this where there might be a widespread server outage or significant problems with Candy Crush or any other service, it is common for users to share their experiences and concerns on various platforms, including community forums and social media. To stay informed about potential issues, it’s best to check official announcements from the game developer or relevant platforms, as well as monitor community discussions for updates and possible solutions.

Given the immense popularity of Candy Crush with tens of millions of players on Facebook alone, any widespread outage or problems would likely impact multiple platforms and affect millions of users worldwide. In such cases, developers and platforms often provide official announcements regarding outages, planned maintenance, or other issues.

However, as of now, neither Facebook nor Meta (formerly known as Facebook) has officially addressed the issues regarding Candy Crush’s disappearance from the platform. There have been no announcements indicating any plans to remove the game from Facebook.

Given the lack of official communication, it is reasonable to assume that there might be a bug or technical glitch within the game that is causing it to malfunction and not work for many users on Facebook. Glitches are typically temporary and often resolved within a few hours or days.

How to fix the Candy Crush disappear issue from Facebook?

If you’re experiencing Candy Crush disappearing on Facebook and are feeling impatient for a resolution, there are some steps you can try to potentially help resolve the problem. These might include refreshing the page, clearing your browser’s cache and cookies, checking for updates to the game or your browser, or trying to access the game from a different device. Additionally, keeping an eye on official announcements from the game developer or Facebook might provide updates on the situation and any potential fixes being implemented.

If you encounter Candy Crush disappearing or any other app on Facebook, here are some troubleshooting steps you can try:

  1. Uninstall Candy Crush Saga from your device and then reinstall it from the app store.
  2. Open the app and tap on “Retrieve My Progress” to connect to your Facebook account and sync your game progress.
  3. If Facebook’s access to Candy Crush has expired, you can renew it in the Facebook app.
  4. On Android devices, clear the game cache to refresh the connection. On iPhone and iOS, you can delete or offload the app and then reinstall it.
  5. If you have previously synced Facebook and Candy Crush Saga, your game progress should be saved.
  6. Log out of Facebook and log back in to refresh the connection.
  7. Check your internet connection to ensure it’s stable and working properly.
  8. Clear the cache of the Facebook app to resolve issues caused by cached data.
  9. Try playing Candy Crush in a web browser if you usually play through the Facebook app.

If the problem persists even after trying these steps, you can consider the following:

  1. Close the Facebook app and wait for a few hours. Sometimes, issues are temporary and can be resolved by waiting.
  2. Report a bug to Facebook by going to “More” in the mobile app, then scrolling down to “Help and Support.” Press “Report a Problem” > “Something Isn’t Working.” Describe the issue you encountered and the steps you took. You can also attach a screenshot from your camera roll to provide more information.
  3. Once you submit a bug report, Meta (formerly known as Facebook) will review it promptly and contact the appropriate team to work on resolving the issue as quickly as possible.

Remember that the steps and options may vary depending on your device and the specific version of the Facebook app you are using.

Candy Crush is a popular game developed by King, and it is available on various platforms, including Tizen, Windows 10 and Phone, Fire OS, Android, and iOS devices. The game involves matching colored candies by swapping adjacent candies to form rows or columns of at least three matching candies.

Rashmi is the Editor of PhonesWiki. She launched PhonesWiki back in 2018, turning it into a top spot for phone news and updates by 2019. Now, it's your go-to for leaks and solutions to phone problems. Her first phone was a Nokia 6610, but now she relies on an iPhone 14 Pro as daily driver. Rashmi's a tech enthusiast through and through, always tinkering with gadgets and gizmos. When she's not writing, you'll find Rashmi hanging out with her beloved pet, enjoying some quality playtime. Have a tip or just want to say hello? Contact her at


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