[UPDATED] SBI YONO app crashing out! SBI working on the issue

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Recently many devices from different OEMs have started receiving a stable version of Android 11. They include the likes of the OnePlus 8 series, Redmi series, Mi series, and Realme X50 Pro. There is some section of SBI users who are found to be complaining in the community forums about issues with the SBI YONO app.

SBI UPI transactions have been a constant headache for its customers for the past couple of months. SBI UPI issues are technical glitches due to the server and do not look to die. Though customer care insists that the SBI UPI server issues have been resolved. However, they keep on cropping up again.

State Bank of India is the largest nationalized bank in the country, is facing another issue with Yono Apps not being compatible with the latest Android 11 skin update. The issues reported on the forums are related to only the Yono app and none other banking apps. In other words, the problem lies with the app and not the Android 11 update.

SBI YONO app crashing out on Android 11 devices

In one of the OnePlus forums, the moderator confirmed that the crash issue of the SBI Yono App is due to compatibility issues of the app with the Android 11 update. Many users of the YONO app can resonate with the complaint of the following user

Hi guys… I have been using OP 8 PRO for past 20 days… Recently i have upgraded the OS to new DP 4 version of Oxgn 11 and found out SBI YONO APP is crashing when it is opened as I can see the same problem was with DP 3 also… Still it is repeating the history..so guys please solve this problem with a fix. Thank you

The common issues encountered with the SBI YONO banking app are the crash of an app, unable to open with a technical error message being flashed.

[UPDATED] SBI YONO app crashing out! SBI working on the issue

On the basis of the above complaint, the Yono app dev has confirmed that they are working on providing the fix.

We regret the inconvenience encountered in using YONO App through your mobile. At present YONO is not compatible with android 11. However we have taken up the same with our technical team & they are working on it.

Till the time, a fix to the SBI Yono App crash is released, there are a couple of workarounds suggested on the app’s google playstore. One is to access the Yono app via the SBI website. The other suggestion is to use the alternate version Yono Lite SBI app which is 42 MB in size and 17 MB more than YONO app.

UPDATED AS ON 3rd December

Since 1st December, SBI users are finding it difficult in making digital transactions or even check the statements. Any transaction using YONO app or YONO lite is not going through.

SBI-YOno-Issue

Users have been reporting the issue since 1st December but SBI has not officially responded. Stay tuned with us for updates to the issue!

UPDATED AS ON 31st May 2021

For the past few days, users are facing issues while using the SBI Yono app. It is unable to process requests and throws up an error. While showing Invalid Request it pops up “We are unable to process your request, please try later”

Check out the tweet posted by user

The workaround given by SBI customer support also has not resolved the issue neither SBI has acknowledged the issue.

In the meantime, while answering another customer, SBI has asked to follow the below-mentioned step. Let us know if it helps you!

Please visit http://crcf.sbi.co.in/ccf/ to raise a complaint under the appropriate category and share the ticket number with your home branch for follow-up with the concerned team.

Share with us your experiences with the workarounds till the time SBI releases a permanent solution.

Rashmi
Rashmi
Rashmi is the Editor of PhonesWiki. She launched PhonesWiki back in 2018, turning it into a top spot for phone news and updates by 2019. Now, it's your go-to for leaks and solutions to phone problems. Her first phone was a Nokia 6610, but now she relies on an iPhone 14 Pro as daily driver. Rashmi's a tech enthusiast through and through, always tinkering with gadgets and gizmos. When she's not writing, you'll find Rashmi hanging out with her beloved pet, enjoying some quality playtime. Have a tip or just want to say hello? Contact her at info@phoneswiki.com

2 COMMENTS

  1. SBI IS DEAF TOWARDS THE COMPLAINTS OF THE MILLIONS OF HER CLIENTS !

    SBI MUST HAVE TO BE SMARTER FOR SERVICING HER CUSTOMER OR PERISH DUE TO FAILURE TO COMPETE WITH THEM !

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