PUBG Mobile Recent Update Brings Log In Issue- How to Fix it

Date:

Share post:

PUBG Mobile rolled out the 0.18.0 update on 7th May. This update indeed brings some exciting content, but updates also serve some bugs to the users. The recent update has a bug related to logging in. Read until the end to know more about the issue and how to fix it.

Whenever you play PUBG Mobile for the first time, you have to log in with Google Play Games or Facebook account. This way, you can backup your progress on the cloud. But, with the recent update, many people are having issues signing in to their accounts. Whenever they try to log in, a dialogue box appears saying – ‘Account has been logged in with a newer version of the game, and can no longer log in with an older version. Please update to the newest version.’ This issue persists even if the game is up to date.

Responding to this issue, Tencent Games sent some guidelines within the game mailbox. It asks players to avoid logging out of their accounts, as it will be difficult to log back in. Further, those who are having this issue, they can raise a help query from the loading screen.

PUBG Mobile
PUBG Mobile

You have to go to settings, there, look for Customer Service. Once you go there, navigate to Contact Us and use the keyword “account lost”. With this, you’ll get a dialogue box; there you have to choose ‘No, they didn’t help’. With this, you have to answer some questions, and you will be able to get your account logged back in

Unlinking an account on PUBG Mobile is not stable – so it is advisable not to unlink your account. If you have unlinked it already and are having such issues, you can follow the steps as mentioned earlier. There are no comments by Tencent whether there will be an update to fix bugs yet, although, the problem must be resolved early.

Season 13 is coming on 13th May, and if Tencent rolls out an update for the same, you can expect the bug to be fixed with it. Until then, try not to unlink your account. For more news and updates, stay tuned to phoneswiki.com.

Parth Singh
Parth Singh
I have been writing content for websites since 2018, and on Phoneswiki, I am your source for the latest news, leaks, and rumors about the latest games, gadgets, and other similar products.

6 COMMENTS

  1. Hello Krafton,
    My ID was banned when I was transfer my data to Battleground Mobile India. I don’t know why my account banned. This is my request to Krafton Team please unban my only account .
    Thank You
    ID No : 5679003486

  2. Hello Dear Krafton My account has been bonded I don’t know why I was sleeping in the morning I woke up to play pub G it was saying your account has been banned for 10 years I don’t know why my account is expensive account I Spend more than $30,000 on it and I have all the Prove and receipts for the UCI board please on banned my account I’m YouTuber and also give me a chance please on banned my account thank you so much

    My id is (5336727485) Please help me please give me a chance thank you.

  3. Hello
    TEAM BATTLEGROUNDS MOBILE INDIA
    My Bgmi Account Was Banned Without
    Anv Reason And Am Sure Have
    Followed Your Rules Of Conduct. I Have
    Been A Consistent Bami Plaver And This
    Account Means A Lot 1o Me So Kindly
    Again Review My ACCount Its A Request,
    Please baCk My Account As Soon As
    Possible
    Mv Character Id:- 522541137
    MV Account Name :- しoしo乛MS

    Gmail:jawadahmadi081@gmail.com
    Thanks

  4. Salom, mening pubg mobile global accauntim bloklandi. Men hech qanday hack ishlatmadim. Meni accauntimda 300000 uc bor

  5. Hello,my pubg mobile global accaunts banned!? Please my not hack use.please my accaunt unbanned please
    My id:5283672454back please

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Related articles

Exciting Unreleased LEGO James Bond Game Leak Sparks Fan Frenzy: What We Know So Far

A leaked trailer for an unreleased LEGO James Bond game has set the internet ablaze, capturing the imagination...

Apple’s AirTag 2 Leaks: Enhanced Tracking, Vision Pro Integration, and Cutting-Edge Security in 2025

Apple is preparing to redefine the item-tracking market with its upcoming AirTag 2, expected to debut in mid-2025....

PUBG Mobile Snow Star Ultimate Set Leaks: Release Date, Features, and Scar-L Skin Unveiled

As winter approaches, PUBG Mobile fans are in for a frosty treat with the upcoming Snow Star Ultimate...

Exciting Blue Lock Chapter 281 Spoilers: Kaiser and Isagi’s Destined Rivalry – Ego and Anri Discuss Evolution in the Face of Pressure

With Blue Lock chapter 281 just around the corner, spoilers have already sparked widespread excitement among fans. This...