While Google has been receiving much approval regarding their Pixel lineup, there have been a few missteps. Google has always taken pride in the camera feature of its product lineup. However, for some, it does not work the way it was designed. Pixel Camera issues probably started with their Pixel 2 series.
Over the years with each Pixel phone getting launched, multiple reports on jittery Pixel camera continued to flood the internet. On Reddit and Google forums, harrassed users were found to be seeking solutions to Pixel camera bugs.
The Pixel camera issue got noticed due to an increase in 1-star rating on Play Store reviews for the camera app. The review score of the Google Camera app has fallen to a 3.3-star rating, an indicator of simmering problems in the backyard.
The typical issues Pixel owners reported were mostly Pixel 3 camera focus, Pixel 3a stuttering, Pixel 3 camera crash, front camera not working Pixel 4, Pixel 2 XL camera not working Android 11, Pixel 4 XL rear camera not working, Pixel 3 camera shake, Pixel 3 XL video stuttering and many more.
Users reported rear-facing cameras failing to open and ultimately crashing. Also, they found an unending loading screen before it opened, followed by an error message, “Something went wrong. Try again.” The issue persisted in many other models and extended to the front camera as well. Some users in their reviews claimed that the sensor was dead.
Frustrated users tried all possible means to fix the camera issue by uninstalling updates, deleting cache memory, force-stopping the app, and following fixes suggested by Google. Contacting Google support also did not solve the problem. They even tried using 3rd party camera apps instead of the default Google Camera app, however, it didn’t work.
The camera issues in Pixel 2, Pixel 3, and Pixel 4a variants have been on a rise with maximum issues reported by Pixel 2 XL owners.
For the uninitiated let us recap the possible workaround Google support is offering!
Possible Solutions for failing Pixel camera
The most common solution would be to stop using the camera app altogether. It would be better to temporarily rely on the stock camera app to get the job done.
There haven’t been too many complaints concerning the use of the stock camera app and the lack of responsiveness. Even so, there are issues where apps excluding Google Camera also fail to work. As we mentioned earlier, the dead camera sensor might appear like a possible hardware issue than software. Complaints stating that Snapchat and other social media such as Google Duo and Instagram are unable to access the camera, even when it is in stock configuration.
If you have a hardware issue, then you may be pretty screwed. On the bright side, the Google support forum does have some options though.
The suggested remedies of full factory and software resets have also not worked. Probably, it also hints more at a hardware failure rather than a software fault.
Are the next-gen Pixels safe?
It was originally believed to be an issue that persisted only with older models like the Pixel 2 and 2XL. Later on, the issue spread to Pixel 3 and Pixel 4 as well. The earlier models could be justified by wear and tear, not so for the more recent ones. With Pixel 4a being released in India on 20th August last year, it raises questions on the product stability.
Google has released several software patches for the camera app issues. As for the hardware problems, they can be serviced if they’re still covered under the warranty. Do check on Google’s Support Page and file a warranty claim. While failing Pixel cameras are certainly an issue, it is annoying when you have to shell out as much cash to cover up the manufacturer’s mistakes.
Getting to the manufacturer might be difficult than it looks though…
As it stands, getting a Pixel Phone isn’t your best bet. It has severe issues with both hardware and software. Until those kinks are ironed out, better keep away. It would seem the lackluster nature of the Stadia has infected its mobile counterparts.
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I’ve been noticing an increase in Pixel camera issues lately. I’m not sure if it’s because of hardware or software bugs, but something needs to be done to fix it.