Xperia Game Enhancer crashes reported after Android 14 update


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In the last couple of months, the distribution of the Android 14 update on Sony Mobile Xperia 1 V, 5 V, and 10 V has commenced worldwide, resulting in a significant increase in the user base. However, this surge in users has coincided with a proportional uptick in bug reports believed to be associated with Android 14.

Interestingly, one of the standout bug reports concerns a distinctive feature of Xperia devices, namely the “Xperia Game Enhancer.” Regrettably, users have encountered multiple issues with the Game Enhancer app following the installation of the Android 14 update on their Sony Xperia phones.

Upon a quick examination, it becomes apparent that in the past few days, there have been many reports of Game Enhancer crashes on X (old Twitter) alone, and notably, all of these issues have arisen following the update to Android 14.

What is the Xperia Game Enhancer crash issue?

Users are reporting Xperia Game Enhancer crashes following the update to Android 14 on various Xperia models, signaling issues with the gaming mode functionality. This has led to a loss of the gaming mode feature. Additionally, playing games for an extended period is hindered without the power supply mode.

A problem emerged when “Hide Notifications” was activated in the focus settings alongside Game Enhancer, causing the media volume to lock and become silent for both Proseca and ARB. This was particularly inconvenient as this feature was useful during music game sessions.

Currently, the sole method to activate sound is to refrain from using the Hide Notifications feature. Nevertheless, numerous users encounter difficulty with this approach as it leads to notifications disrupting the gaming experience and creating focus challenges.

This bug presents a notable inconvenience, and it is anticipated that Sony will promptly acknowledge and rectify this issue through an upcoming update.

Moreover, there is a noticeable lag in the timing of quick screenshots, and sometimes the settings fail to configure correctly, causing significant inconvenience. Another challenge is that all game apps are stored in Game Enhancer, making it impossible to launch them directly. Users have to navigate through settings → app → or all apps, and the crash dialog persists, preventing the initiation of Xperia’s gaming mode.

Workaround to fix the Xperia Game Enhancer crash issue

To address the reported Xperia Game enhancer crash issue, Sony recommends users reboot their phones if they are already on the latest software.

If your Xperia phone is already the latest software version, please restart your Xperia phone as follows for a while until the fixed software is released.

There are some tried workarounds by gamers that can be given a try. Try the below set of instructions for troubleshooting issues with Xperia’s gaming mode on Android 14.

Method 1:

  1. Go to Settings → Apps.
  2. Select Game Enhancer.
  3. Force stop the app.
  4. Restart the app.

If the Xperia Game Enhancer crash issue continues to persist after updating to Android 14, you can opt to:

  1. Go to Settings.
  2. Select Game Enhancer.
  3. Delete cache and data.
Xperia Game Enhancer crashes reported after Android 14 update

This should reset Game Enhancer to its default settings.

These steps are intended to address issues with Xperia’s gaming mode after updating to Android 14. It’s mentioned that while the initial method should resolve the problem, there may be cases where it doesn’t, and in such instances, the additional steps are provided as a more thorough troubleshooting approach.

Please note that these instructions are specific to Xperia’s gaming mode on Android 14, and users experiencing issues should follow these steps to attempt to resolve the problem.

If none of the above works, it is better to wait for Sony to acknowledge the issue and provide a timeline

Rashmi is the Editor of PhonesWiki. She launched PhonesWiki back in 2018, turning it into a top spot for phone news and updates by 2019. Now, it's your go-to for leaks and solutions to phone problems. Her first phone was a Nokia 6610, but now she relies on an iPhone 14 Pro as daily driver. Rashmi's a tech enthusiast through and through, always tinkering with gadgets and gizmos. When she's not writing, you'll find Rashmi hanging out with her beloved pet, enjoying some quality playtime. Have a tip or just want to say hello? Contact her at


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