HomeNewsHow can I unban PUBG Mobile account?

How can I unban PUBG Mobile account?

At the end of every year, news of millions of PUBG Mobile accounts getting banned always stirs the hornet’s nest. As it stands, players who used unfair means, mods, and hacks to win the game are slapped with a “PUBG account banned for 3650 days“.

To date, notices of “violation of user agreement PUBG Mobile ban” or “your account will be banned for violating regulations PUBG Mobile” are dealt out to players using 3rd party hacks to get by in the game. Some of these hacks give a minor performance boost while others alter the gameplay settings. The commonly routed violations are the use of X-Ray Vision, Auto-Aim hacks and Player Speed hacks.

These 3rd party hacks go against the fair policy of the game. Some accounts got suspended while the more serious offenses undergo a period ban of 10-100 years.

Take that, cheaters! Although it’s worth noting that hacks have been found to be scattered at all levels of the game. They range from basic Bronze to top tier Diamonds.

However, if you’re one of those unlucky few who got banned from the game for no reason whatsoever, or so you think, keep reading. We’ve put together a list of possible problems and solutions that could help unban the PUBG Mobile account.

How to avoid PUBG Mobile Account ban notice?

How can I unban PUBG Mobile account?
Image Credits: tencentgames.helpshift.com

CHEATING & HACKS: For a gamer who has received the notification “PUBG mobile banned for no reason“, he should be sure to not have used any unfair means. No cheats or hacks involving 3rd party software, DUH!

TEAMING WITH HACKSTERS: Secondly, avoid teaming up with members who believe in hacks, team killing, or even stalking others. While you can argue that you weren’t using any of the restricted advantages, the account can easily become a candidate for suspension. Paying heavily for someone else’s mistake is worth avoiding.

OFFENSIVE BEHAVIOUR– The game publishers take the behavior of players seriously when it comes to abuses around nationality, color, gender, race, or any form of harassment or intimidation.

VPN: There are few countries that have imposed a PUBG Mobile ban. In case you are using a VPN to access your PUBG Mobile account, don’t… just don’t. While it doesn’t count as a violation of “PUBG mobile ban rules”, the usage of a VPN can incidentally trigger third-party software which in turn can call for a ban. Long story short, better keep away from that shady dude on the internet who sells booster packs “legally”.

Apart from programs to catch specifically “hacking/cheating”, there are other actions that can violate PUBG Mobile’s Rules of Conduct and cause a permanent ban. They include software designed to bypass the PUBG’s services. Another one is a program that changes the game in any way even if not for cheating. Do remember that cheats, macros, etc. used in other games are a violation of the game’s services.

How to unban PUBG Mobile account?

There is no hard and fast defined rule to the question of how do I unban an account on PUBG Mobile? But yes, getting unbanned from PUBG is possible, although the same PUBG Mobile unban hack cannot work for everyone.

To start with let us understand the type of ban on PUBG Mobile account is temporary or permanent.

If the ban is temporary, as all players know that it will get unbanned within a couple of days. One needs to wait patiently for the ban period to be over. It is pretty simple.

The other type of PUBG ban is permanent. It is slapped if the devs catch the payers resorting to Cheating, Toxicity, Offensive nicknames to name a few. If you are at the receiving end, it may be difficult to get unbanned from PUBG. The permanent PUBG account ban is for 10 years or 3650 days.

The official statement from PUBG Mobile support makes it clear how they approach the whole idea of banning hackers and cheaters. Although there is a method to approach customer service to help unban the PUBG Mobile account. This is applicable only in those cases that have been wrongly banned. There are 3 different ways, depending on the type of ban, a player can appeal for unban PUBG Mobile.

“Unban PUBG Mobile Account” Appeal Through Support Ticket

In case if the ban is permanent then you need to get in touch with the PUBG support website. Submit a ticket on the official PUBG Support ticket creation page after selecting the platform. Before raising a ticket, collect all the necessary shreds of evidence. Upload them along with the justification for “PUBG mobile banned for no reason” in the Description box.

One can also send an email to ‘PUBGMOBILE_CS@tencentgames.com’ explaining your side of the story. Do not forget to include character ID and account name.

“File Claim” to unban PUBG Mobile Account

How can I unban PUBG Mobile account?

The devs have provided a feature when the PUBG Mobile account has been wrongly banned. It is the feature to file a claim. On the Notice being served, there is an option of “File Claim” on the left side. This is an appeal to Karfton/Tencent to get the PUBG account restored. If you have been wrongly judged when it comes to the violation of any terms and not using third-party apps to enhance gaming skills, this option can be exercised.

Unban PUBG Mobile Account Appeal via BattlEye

You can draft a well-written (inclusive of all details) e-mail to support@battleye.com or fill a simple contact form here.

PUBG Mobile Account Unban Appeal Via In-Game

Head to the Customer Service option available in-game which leads to messaging service with support staff. Keep your arguments ready before hitting the message option.

Once all the details have been shared, the arguments will be cross verified by the support technical team and you will be notified of their decision.

Many of you slapped with an account ban, would like to make a pro-gamer move. Share with us in the comments box, how you did. If you find that helpful do visit our website for more info on similar trends.

Rashmi
Rashmi
Crazy about technology, sports, cinema, my colleagues, and useless anecdotes. Far too connected and curious. When I'm not on my smartphone, you can find me tinkering anything tech!

38 COMMENTS

  1. Please unban mya ccount plesse i love pubg but my account is hacked by hacker and banned for ten years with 3rd party apps

  2. Please help me sir I’d unband kar do this is not hacker
    MY I’d 7373458695 ha please unband kar do 😭😭😭
    Hak nahi hai
    Bhai sir jobe ho please help me my account unbnd karegi to I’d

  3. HELLO

    TEAM BATTLEGROUND PUBG MOBILE GLOBAL
    I have not done anything wrong and i’m sure i have followed your rules of conduct and you have banned my account for not any vaild reason please back my account as soon as possible.

    My character id :.5894549925
    My account name:.『M尺『๛AkrAm

    Theanks you so much

  4. TEAM BATTLEGROUND PUBG MOBILE GLOBAL
    I have not done anything wrong and i’m sure i have followed your rules of conduct and you have banned my account for not any vaild reason please back my account as soon as possible.
    5217171790
    please unban my account i have uc on it

  5. Hi Krafton Team

    I would like to put an unban request about my Battlegrounds Mobile India account which has been recently banned for no reason. Please check the account once again manually and kindly unban as soon as possible.sir please

    Profile ID: 5309511885
    Profile Name:亗》Radhe《亗

    Thanks
    Your Name Mahidul islam

  6. Some of the common violations detected by the system are as follows: 1.use of any cheating tools in the game..
    2. use of any plug-in / add-on program.
    3. Any changes to the client file data illegally.
    4. One team with friends who cheat how many times..
    I have never done that, why did my account get banner..
    ?? Please give a reason…

    Nick name: T9丨alaichoi
    ID:5236024310

    • Tell me the log in platform of this account and which device you used during the time you got ban and dont firget to mention Time and date you got ban.

  7. Hi Krafton Team

    I would like to put an unban request about my Battlegrounds Mobile India account which has been recently banned for no reason. Please check the account once again manually and kindly unban as soon as possible.

    Profile ID: 5946401836
    Profile Name: 6027217

    Thanks
    Your Name

  8. Some of the common violations detected by the system are as follows: 1.use of any cheating tools in the game..
    2. use of any plug-in / add-on program.
    3. Any changes to the client file data illegally.
    4. One team with friends who cheat how many times..
    I have never done that, why did my account get banner..
    ?? Please give a reason…

  9. My bgmi id 5963940660 .my account has been banned from date
    2031/10/2/57:52unban hogi (approx) but I had not done anything wrong. But I
    have not done against rules of bgmi. Please take strict action on this and
    kindly unban my bgmi account .
    Thanks,

  10. Hi, Krafton*

    *I am a Battle Ground Mobile India player My account has been accidentally
    band. I have not used any third party application. Why was my account band?
    I am talking to Battle Ground Mobile India Team The account was brought to
    me very soon *

    *Some details of my account that I am sharing with you: *

    *My BattleGround Mobile India Character ID_5855068789*

    *:*

    *My BattleGround Mobile India Character Name -Raaz Singh Rajput*

    *:*

    *All I knew was that BattleGround Mobile India would ban me from using
    these things but I would not use any third party application on my account
    . I’m currently sharing with you some screenshots of the issues I see while
    logging into my account.

    *I hope BattleGround Mobile India is a player I will definitely help me and
    recover from my account Love from India I love you Battle Ground Mobile

    • Hi Pabg Mobile team, my account ID is banned for 10 years (change your data accordingly) and I do not know the reason for the ban. I have never played pubg against mobile rules. Please check my account as soon as possible and cancel it as soon as possible.
      ID: 5633354336
      Name: 《MAX》BLBOOS

  11. Hello Team

    Please open my Id bgmi, it will never be hacked, please give me a chance to do some massage, please give me a chance, now I understand how much I am suffering, if the id is blocked, then I will cry now, please yar bhai .. ..
    ID.NO.5474984251
    ID Name:々乄DeVil乄RDX

  12. Hello Pubg Mobile team, my account id is banned 10 years (change your Data according) and don’t know the reason banned it. I have never played Against the rules of pubg mobile. Please review my account at the earliest and unban it asap.
    Id :5445327839
    Name:WL亗ABIR

  13. Recently i am trying to login my Pubg account but its showing your Pubg account banned for valeting policies even i didn’t break any kind of Pubg rule’s please fix it as soon as possible. Character id:5904901629 Name:SPツBABYī

  14. Unblock my account I have not used any type of cheating tools in the game! And any type of plugins / helper programs! And Any illegal changes to the client file data! And Team up with cheaters multiple times! Please Unblock My Account! Please, I Played Honestly! Review My Ban Please! ID: 5744768574
    Nick Name: EXTREMEヅ
    Device:Iphone 11 PRO MAX

  15. Hi Pabg Mobile team, my account ID is banned for 10 years (change your data accordingly) and I do not know the reason for the ban. I have never played pubg against mobile rules. Please check my account as soon as possible and cancel it as soon as possible.
    ID: 5299945244
    Name: 『KA』LEADER

  16. Hello sir my in game id/51622320166 has been banned for 10 years for no reason i have not played with hackers nor used any 3rd party apps im playing from season 2 and in each season my kd is less then 2.5. since season 2 i have collected my precious items and legendary gun skins. But yesterday i switched from mobile to gameloop (emulator) But then when i logged in my pubg mobile acc. Linked from my gmail and Twitter it showed “ your account Has been frozen due to abnormalities found in ur emulator ,unlocks after 10 years i didn’t do any hacking or anything which will violate any game rules. I have spent 6k UC in the game. Im a legit player please help me unban my account Id-51622320166
    upvote icon
    41
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    bubble icon Reply

  17. TEAM BATTLEGROUND PUBG MOBILE GLOBAL
    I have not done anything wrong and i’m sure i have followed your rules of conduct and you have banned my account for not any vaild reason please i want my account as soon as possible.
    Game ID: 5260651389
    Character ID Name: ĐARK๛SOUŁz
    #Kindly look into this matter.

  18. Hello,

    TEAM BATTLEGROUND MOBILE INDIA,

    My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,

    This is my Humble Request to Battleground Mobile India Team To Unban My Account.

    Player Name :-

    ID:- 858207650

  19. Hello,

    TEAM BATTLEGROUND MOBILE INDIA,

    My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,

    This is my Humble Request to Battleground Mobile India Team To Unban My Account.

    Player Name :-Tãrùñ9000

    ID:-51015650044

  20. Hello,my pubg mobile global accaunts banned!? Please my not hack use.please my accaunt unbanned please
    My Nickname:
    ๛๛CoBra๛๛

    Player ID:
    5158831905

  21. Respected Sir,
    My pubg accounts banned for 10 years. I am not using any hacking tools. Can any one help or any way to retrieve my account.

    My Nickname: MeeRHaaDi
    Player ID: 535880417

  22. Please help me sir I’d unband kar do this is not hacker
    MY I’d 55566523642 ha please unband kar do 😭😭😭
    Hak nahi hai
    Bhai sir jobe ho please help me my account unbnd karegi to I’d

  23. Hello.

    TEAM BATTLEGROUND MOBILE INDIA,

    My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,

    This is my Humble Request to Battleground Mobile India Team To Unban My Accoun

    MY ID – 55511070967
    ID NAME – Luckyツvai

  24. My pubg accounts banned for 10 years. I am not using any hacking tools. Can any one help or any way to retrieve my account.

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