How can I unban PUBG Mobile account?

Given the vast player base of PUBG Mobile worldwide, the game’s developers have recently taken decisive actions to address rule violations, which could result in your account being slapped with PUBG ban. Cheating not only disrupts the gaming experience but also undermines the fundamental spirit of fair competition within the game. Whether you’ve experienced an unfair ban or found yourself in this situation unintentionally, you can refer to this guide for potential steps to unban PUBG Mobile account, as outlined below.

(Note: The precise methods for unbanning PUBG Mobile account may vary and depend on the circumstances surrounding the ban, the game’s policies, and the platform you’re using. It is crucial to abide by the game’s terms of service and community guidelines to prevent such situations.)

Usually, at the end of every year, news of millions of PUBG Mobile accounts getting banned always stirs the hornet’s nest. As it stands, players who used unfair means, mods, and hacks to win the game are slapped with a “PUBG account banned for 3650 days“.

To date, notices of “violation of user agreement PUBG Mobile ban” or “your account will be banned for violating regulations PUBG Mobile” are dealt out to players using 3rd party hacks to get by in the game. Some of these hacks give a minor performance boost while others alter the gameplay settings. The commonly routed violations are the use of X-Ray Vision, Auto-Aim hacks, and Player Speed hacks.

These 3rd party hacks go against the fair policy of the game. Some accounts got suspended while the more serious offenses undergo a period ban of 10-100 years.

Take that, cheaters! However, it’s worth noting that hacks have been found to be scattered at all levels of the game. They range from basic Bronze to top-tier Diamonds.

However, if you’re one of those unlucky few who got banned from the PUBG game for no reason whatsoever, or so you think, keep reading. We’ve put together a list of possible problems and solutions that could help unban PUBG Mobile account.

What is a PUBG Account Ban?

PUBG Mobile undoubtedly ranks among the most popular gaming platforms, with nearly everyone having considered trying it out at least once. However, when an account faces a ban, the process of unban PUBG Mobile Account can be quite a headache. This predicament arises because PUBG Mobile boasts a massive player base, which naturally includes its fair share of cheaters.

Cheaters and hackers often resort to various tools and hacks to gain an unfair edge over others. Tencent Mobiles, the developers behind PUBG, employ a robust Anti-Cheat technology that tirelessly monitors all forms of illicit activities. These cheaters might employ tactics like aim-bots for pinpoint headshot accuracy or Wall Hacks that allow players to see through walls. While these tools can offer cheaters quick victories, PUBG’s vigilant monitoring makes it easy to catch them in the act, particularly if an opponent reports suspicious activity.

The most straightforward advice to give here is a simple one: “Don’t Cheat Again.” Cheating may appear tempting, but it’s a practice that ultimately leads to an unsatisfactory gaming experience and potential consequences.

Tencent Games has established clear policies against cheating, which can be found on their policy page. PUBG typically enforces bans on gamers who utilize illicit software or engage in cheating. If you’ve only dabbled in cheating sporadically, you may have escaped notice. However, consistent involvement in cheating activities could result in a swift ban.

If you believe your ban was unjust, there are steps you can take to address the situation. Understanding the common reasons for PUBG bans can assist you in navigating the process of unban PUBG Mobile Account more effectively.

Why did you get PUBG Account ban notice?

CHEATING & HACKS

For a gamer who has received the notification “PUBG mobile banned for no reason“, he should be sure to not have used any unfair means.

If you’ve employed any cheating tools or illicit software, there’s a high likelihood that your account was banned as a result. AIM bots and hacks are typically detected quite easily by the game’s anti-cheat systems.

No cheats or hacks involving 3rd party software, DUH!

UNAUTHORIZED 3RD PARTY APP

If you’ve logged into your game from an unauthorized third-party app, there’s a risk of your account being banned, especially if that app makes alterations to the client file data. Unauthorized third-party apps can compromise the integrity of the game, leading to account bans as a protective measure.

TEAMING WITH HACKSTERS

Avoid teaming up with members who believe in hacks, team killing, or even stalking others. While you can argue that you weren’t using any of the restricted advantages, the account can easily become a candidate for suspension. Paying heavily for someone else’s mistake is worth avoiding.

OFFENSIVE BEHAVIOUR

Making offensive statements towards fellow players, particularly those related to nationality, gender, race, or any other form of discrimination, is strictly against the rules. This also applies to the use of offensive nicknames, which are treated as toxic behavior.

The game’s policies aim to foster a respectful and enjoyable gaming atmosphere for everyone, and any actions that contravene these guidelines, such as harassment or issuing threats, may result in penalties or account bans. It is crucial for all players to respect these rules to uphold a positive and inclusive gaming community.

The game publishers take the behavior of players seriously when it comes to abuses around nationality, color, gender, race, or any form of harassment or intimidation.

VPN

There are few countries that have imposed a PUBG Mobile ban. In case you are using a VPN to access your PUBG Mobile account, don’t… just don’t. While it doesn’t count as a violation of “PUBG mobile ban rules”, the usage of a VPN can incidentally trigger third-party software which in turn can call for a ban. Long story short, better keep away from that shady dude on the internet who sells booster packs “legally”.

Apart from programs to catch specifically “hacking/cheating”, there are other actions that can violate PUBG Mobile’s Rules of Conduct and cause a permanent ban. They include software designed to bypass PUBG’s services. Another one is a program that changes the game in any way even if not for cheating. Do remember that cheats, macros, etc. used in other games are a violation of the game’s services.

Developers are continuously dedicated to improving their platform to offer players a better overall experience. Consequently, it’s not uncommon for accounts to be banned when users breach the platform’s rules. The primary goal is to maintain a fair and cheat-free gaming environment, which is why penalties are enforced. If you find yourself in a situation where your account has been banned due to violations, the process of unban PUBG Mobile Account can be quite challenging, especially if you are indeed at fault.

However, there is a potential avenue for account recovery. You can submit an appeal to Tencent, the game’s developer, with a request to unban PUBG Mobile account. This option is only advisable if you genuinely believe you are innocent and not involved in any hacking or cheating activities. It’s crucial to approach the appeal process with honesty and a commitment to fair play.

When will PUBG Ban happen?

Tencent, the developer behind PUBG, employs a comprehensive system to monitor and enforce fair play within the game. Various criteria trigger checks and actions to maintain the integrity of the gaming environment. These criteria include:

1. Kills within a Time Frame: If a player eliminates 6 enemies within 3 minutes, the backend system will automatically check their log.
2. High Kill Rates: Players who consistently achieve high kill counts may undergo manual checks based on the following thresholds:
   • Younger than 200 hours: 8 or more kills per game trigger a manual check.
   • Younger than 500 hours: 10 or more kills per game trigger a manual check.
   • Younger than 1000 hours: 20 or more kills per game trigger a manual check.
3. Reports: If a player receives 5 manual reports from other players in a game, their activity will undergo a manual check.
4. Reports from Teammates: Receiving 2 manual reports from teammates can result in an immediate ban.
5. Time and Kills for Manual Checks: Killing 5 enemies within 1 minute may prompt a manual check, as well.
6. Spectator Reports: While not applicable to the Global version, in some regions, 6 reports from spectators can lead to consequences.

These measures aim to ensure that players adhere to the game’s rules and maintain a fair and enjoyable gaming experience. It’s important for players to play responsibly and avoid any form of cheating or unfair advantage to uphold the integrity of the PUBG community.

How to unban PUBG Mobile account?

There is no hard and fast-defined rule to the question of how do I unban PUBG Mobile. But yes, getting unbanned from PUBG is possible, although the same unban PUBG Mobile hack cannot work for everyone.

To start with let us understand the type of ban on PUBG Mobile account is temporary or permanent.

If the ban is temporary, as all players know it will get unbanned within a couple of days. One needs to wait patiently for the ban period to be over. It is pretty simple.

The other type of PUBG ban is permanent. It is slapped if the devs catch the payers resorting to Cheating, Toxicity, and Offensive nicknames to name a few. If you are at the receiving end, it may be difficult to unban PUBG Mobile account. The permanent PUBG account ban is for 10 years or 3650 days.

The official statement from PUBG Mobile support makes it clear how they approach the whole idea of banning hackers and cheaters. Although there is a method to approach customer service to help unban PUBG Mobile account. This is applicable only in those cases that have been wrongly banned. There are 3 different ways, depending on the type of ban, a player can appeal for unban PUBG Mobile.

Unban PUBG Appeal Through Official Website

To submit an unban PUBG appeal through their official website, follow these steps:

1. Visit their official website and select “Ban” as your issue. Alternatively, choose “Hijacking” if the ban resulted from an account compromise.

Contact PUBG Support by inputting your email address and selecting “Permanent Ban.” If it’s a suspension, you can choose “Temporary Ban,” and for HWID bans, select “Hardware Ban.”

Choose your preferred language and enter your PUBG ID. You can find your ID inside the Steam app, under “Account details.” Input your PUBG in-game nickname, the one other players can see.

Enter a subject for your PUBG ban appeal. You can use “PUBG ban appeal” or “Hacked PUBG account,” depending on your situation. Write your PUBG ban appeal. If you require professional and customized unban PUBG services, this is where you can seek assistance.

Agree to their privacy field and then click the orange “Submit” button.

Note: You can attach files if necessary, but it’s optional.

Once submitted, your PUBG ban appeal will undergo review, and you will receive an email notification once they have a response. This comprehensive guide covers the process for appealing a PUBG ban, but there are also few other appeal methods which will be detailed below.

“Unban PUBG Mobile Account” Appeal Through Support Ticket

In case the ban is permanent then you need to get in touch with the PUBG support website. Submit a ticket on the official PUBG Support ticket creation page after selecting the platform. Before raising a ticket, collect all the necessary shreds of evidence. Upload them along with the justification for “PUBG mobile banned for no reason” in the Description box.

To potentially recover your banned PUBG Mobile account, you can utilize an alternative approach involving email:

1. Open your Gmail account and click on “Compose mail.”
2. In the sender field, enter the recipient’s address: PUBGMOBILE_CS@tencentgames.com.
3. Create your email with a relevant and informative subject line.
4. In the email body, explain why you believe your ban was unjust and provide reasons why your PUBG Mobile account should be reinstated. Maintain a clear and respectful tone in your message.
5. Include crucial account details like your character ID and account name to facilitate the review team in identifying your account.
6. Before sending, thoroughly review your email to ensure accuracy and completeness.
7. Click the “Send” button to submit your appeal.

The review team will assess your application and reach out to you if they require additional information or clarification. If you genuinely believe you are innocent of any wrongdoing, this is a viable method to explore in your efforts to potentially unban PUBG Mobile account. However, if you were found to be in violation of the game’s rules, you may need to accept the consequences. In that case, it’s advisable to create a new account and commit to following the game’s guidelines diligently.

“File Claim” to unban PUBG Mobile Account

The devs have provided a feature when the PUBG Mobile account has been wrongly banned. It is the feature to file a claim. On the Notice being served, there is an option of “File Claim” on the left side. This is an appeal to Karfton/Tencent to get the PUBG account restored. If you have been wrongly judged when it comes to the violation of any terms and not using third-party apps to enhance gaming skills, this option can be exercised.

If you find yourself banned on PUBG Mobile, you will receive an immediate notification upon opening the app. Within this notification, you will encounter two options: “File Claim” and “Terms of Use.”

1. To review the reasons behind your ban, select “Terms of Use.”
2. To initiate the process of unbanning your PUBG Mobile account, choose “File Claim.”
3. In the “File Claim” section, present your case by appealing with valid reasons explaining why the ban is not appropriate in your situation.

Submitting a well-reasoned appeal for unban PUBG is your best chance, so be sure to provide clear and honest explanations for your case.

Unban PUBG Mobile Account Appeal via BattlEye

Appealing a PUBG BattlEye ban is a relatively straightforward process. You have two options: either send an email to support@battleye.com or use the contact form provided.

Whichever method you select, it’s crucial to be exceptionally precise and detailed about your situation. By providing accurate information upfront, you’ll save time and prevent the need for back-and-forth communication to clarify the exact problem or identify the relevant account. This approach streamlines the appeals process and increases the likelihood of a successful resolution.

PUBG Mobile Account Unban Appeal Via In-Game

Head to the Customer Service option available in-game which leads to messaging service with support staff. Keep your arguments ready before hitting the message option.

Once all the details have been shared, the arguments will be cross-verified by the support technical team and you will be notified of their decision.

VAC Unban PUBG Appeal on Steam

If you wish to submit a VAC PUBG ban appeal on Steam, you can follow these steps:

1. Log into the Steam application.
2. In the upper right corner of the screen, click on your account’s name, then select “Account details.”
3. On the right side of the screen, you’ll find the option to “View purchase history.” Click on it.
4. In your purchase history list, locate and select “PUBG.”
5. At the bottom of the page, you’ll find various contact options. Choose the one that is most relevant to your situation.

These steps will guide you through the process of initiating a VAC PUBG ban appeal on Steam. Be sure to provide all necessary information and details regarding your appeal to increase the chances of a successful resolution.

Faceit Unban PUBG Appeal

To submit a PUBG ban appeal through Faceit’s Support Page, you can follow these steps:

1. Provide your email address; this is where they will contact you.
2. Under “Contact Reason,” select “I am banned” and specify the ban type, for example, “VAC Ban on Steam.”
3. Fill in your account identification details, including your Faceit Account Name, Steam Profile link, and email.
4. From the list of games, choose “PUBG.”
5. Enter a relevant subject, such as “PUBG VAC ban appeal.”
6. Compose your appeal message or copy and paste the customized defense ticket you received from a gaming unban service, if applicable.

Following these steps will help you complete the PUBG ban appeal process through Faceit’s Support Page. Ensure that your appeal is clear, well-reasoned, and provides all necessary information to increase the chances of a successful resolution.

Many of you slapped with the PUBG ban, would like to make a pro-gamer move. Share with us in the comments box, how you did. If you find unban PUBG Mobile account information helpful do visit our website for more info on similar trends.