At the end of every year, news of millions of PUBG Mobile accounts getting banned always stirs the hornet’s nest. As it stands, players who used unfair means, mods, and hacks to win the game are slapped with a “PUBG account banned for 3650 days“.
To date, notices of “violation of user agreement PUBG Mobile ban” or “your account will be banned for violating regulations PUBG Mobile” are dealt out to players using 3rd party hacks to get by in the game. Some of these hacks give a minor performance boost while others alter the gameplay settings. The commonly routed violations are the use of X-Ray Vision, Auto-Aim hacks and Player Speed hacks.
These 3rd party hacks go against the fair policy of the game. Some accounts got suspended while the more serious offenses undergo a period ban of 10-100 years.
Take that, cheaters! Although it’s worth noting that hacks have been found to be scattered at all levels of the game. They range from basic Bronze to top tier Diamonds.
However, if you’re one of those unlucky few who got banned from the game for no reason whatsoever, or so you think, keep reading. We’ve put together a list of possible problems and solutions that could help unban the PUBG Mobile account.
How to avoid PUBG Mobile Account ban notice?
CHEATING & HACKS: For a gamer who has received the notification “PUBG mobile banned for no reason“, he should be sure to not have used any unfair means. No cheats or hacks involving 3rd party software, DUH!
TEAMING WITH HACKSTERS: Secondly, avoid teaming up with members who believe in hacks, team killing, or even stalking others. While you can argue that you weren’t using any of the restricted advantages, the account can easily become a candidate for suspension. Paying heavily for someone else’s mistake is worth avoiding.
OFFENSIVE BEHAVIOUR– The game publishers take the behavior of players seriously when it comes to abuses around nationality, color, gender, race, or any form of harassment or intimidation.
VPN: There are few countries that have imposed a PUBG Mobile ban. In case you are using a VPN to access your PUBG Mobile account, don’t… just don’t. While it doesn’t count as a violation of “PUBG mobile ban rules”, the usage of a VPN can incidentally trigger third-party software which in turn can call for a ban. Long story short, better keep away from that shady dude on the internet who sells booster packs “legally”.
Apart from programs to catch specifically “hacking/cheating”, there are other actions that can violate PUBG Mobile’s Rules of Conduct and cause a permanent ban. They include software designed to bypass the PUBG’s services. Another one is a program that changes the game in any way even if not for cheating. Do remember that cheats, macros, etc. used in other games are a violation of the game’s services.
How to unban PUBG Mobile account?
There is no hard and fast defined rule to the question of how do I unban an account on PUBG Mobile? But yes, getting unbanned from PUBG is possible, although the same PUBG Mobile unban hack cannot work for everyone.
To start with let us understand the type of ban on PUBG Mobile account is temporary or permanent.
If the ban is temporary, as all players know that it will get unbanned within a couple of days. One needs to wait patiently for the ban period to be over. It is pretty simple.
The other type of PUBG ban is permanent. It is slapped if the devs catch the payers resorting to Cheating, Toxicity, Offensive nicknames to name a few. If you are at the receiving end, it may be difficult to get unbanned from PUBG. The permanent PUBG account ban is for 10 years or 3650 days.
The official statement from PUBG Mobile support makes it clear how they approach the whole idea of banning hackers and cheaters. Although there is a method to approach customer service to help unban the PUBG Mobile account. This is applicable only in those cases that have been wrongly banned. There are 3 different ways, depending on the type of ban, a player can appeal for unban PUBG Mobile.
“Unban PUBG Mobile Account” Appeal Through Support Ticket
In case if the ban is permanent then you need to get in touch with the PUBG support website. Submit a ticket on the official PUBG Support ticket creation page after selecting the platform. Before raising a ticket, collect all the necessary shreds of evidence. Upload them along with the justification for “PUBG mobile banned for no reason” in the Description box.
One can also send an email to ‘PUBGMOBILE_CS@tencentgames.com’ explaining your side of the story. Do not forget to include character ID and account name.
“File Claim” to unban PUBG Mobile Account
The devs have provided a feature when the PUBG Mobile account has been wrongly banned. It is the feature to file a claim. On the Notice being served, there is an option of “File Claim” on the left side. This is an appeal to Karfton/Tencent to get the PUBG account restored. If you have been wrongly judged when it comes to the violation of any terms and not using third-party apps to enhance gaming skills, this option can be exercised.
Unban PUBG Mobile Account Appeal via BattlEye
You can draft a well-written (inclusive of all details) e-mail to email@example.com or fill a simple contact form here.
PUBG Mobile Account Unban Appeal Via In-Game
Head to the Customer Service option available in-game which leads to messaging service with support staff. Keep your arguments ready before hitting the message option.
Once all the details have been shared, the arguments will be cross verified by the support technical team and you will be notified of their decision.
Many of you slapped with an account ban, would like to make a pro-gamer move. Share with us in the comments box, how you did. If you find that helpful do visit our website for more info on similar trends.