Earlier Motorola had confirmed that the 2018 launches of the Moto G6 series and Moto E5 series will not receive any more updates. The company had said that the devices had received their share. The Moto G6 lineup included Moto G6, the Moto G6 Play, and the Moto G6 Plus. Motorola had launched them between April and May 2018 and promised only 1 major Android upgrade.
On the other hand, traditionally speaking, Android OEMs Android usually extend support for three years. Applicable for the flagships and mid-range devices, they get support for two major Android versions followed by regular security patches.
Moto G6 series of Moto G6, the Moto G6 Play, and the Moto G6 Plus, launched in 2018 were powered by Qualcomm SD 450, 430, and 630 respectively. On launch, they ran on Android 8.0 Oreo and later on upgraded to Android 9 Pie. Expectedly with the company not pushing any more OS updates, the Moto G6 lineup will not be receiving Android 10. A few months ago Motorola confirmed on the software page of the Moto G6 series – “This product will no longer receive security updates.”
The company followed the same policy it adopted in for the G-series for some time. Needless to say, the news was disheartening especially if it was coming from one of the best in the Android business. Known to be the masters in software updates, Motorola’s image took a beating due to their strategy.
Jason Bayton, a validated Android expert has given some hope to Moto G6 users. replying to a query posted by the user in Android Enterprise help, he confirmed that the Moto G6 “in multiple regions is listed still under AER and 3 years of updates with it.” He also said that he has flagged the issue for Google review.
He further added, “it’s now into year 3 of update support, so it’s likely not in breach but expected for the OEMs who don’t bother to keep up the update cadence.”
That is some good news after months of frustration. Keep your fingers crossed and stay tuned!