Getting an Honor of Kings ban can feel like a punch to the gut — especially if you’ve poured hours (and maybe even money) into building your account. Whether it’s a temporary suspension or a permanent ban, there’s hope. This HOK unban guide walks you through how to appeal your Honor of Kings Account ban and potentially get your account back — legally, respectfully, and effectively.
How to Get Your Honor of Kings Account Unbanned?
Step 1: Understand the Ban
Before you take any action, start by carefully reading the ban message you received. This message is your first clue in figuring out what went wrong and how to fix it. It typically includes:
Ban Type: Is it temporary or permanent?
Reason Code or Description: Examples include suspected cheating, use of third-party apps, or inappropriate behavior.
Ban Duration: If it’s a temporary ban, the message will usually specify how long it lasts.
Pro Tip: Take a screenshot of the ban notice immediately. This will serve as your primary piece of evidence when submitting an appeal — especially if the message disappears after logging out.
Understanding the ban helps you craft a focused and respectful appeal, which is key to getting your account reviewed seriously.
Step 2: Gather Required Information
Once you’ve reviewed the ban message, it’s time to prepare your appeal. Think of this step as building your case — the more complete and organized your information, the faster and more credible your appeal will be.
Here’s what you should collect:
Account Info: Your UID (User ID), in-game nickname, and server name.
Ban Details: The exact date and time of the ban — include your timezone for clarity.
Device Info: Whether you’re on Android or iOS, plus your device model and operating system version.
Linked Accounts: Any platforms your account is connected to — Facebook, Google, Apple, WeChat, or QQ.
Evidence: Screenshots of the ban notice, gameplay replays, chat logs, or receipts for in-game purchases.
Recent Actions: Note anything unusual that happened before the ban — like crashes, disconnections, or suspicious messages.
Pro Tip: Keep all this info in one document or folder. When you submit your appeal, having everything ready shows you’re serious and makes it easier for support to help you.
Step 3: Contact Honor of Kings Customer Support
Once you’ve gathered your evidence, it’s time to reach out to the people who can actually lift the ban — the official support team. Honor of Kings offers multiple channels for submitting your appeal:
In-Game Support
If you can still access the app:
Go to Customer Service → Contact Us → Submit a Ticket
Fill out the form with your account details and attach your evidence
Official Website
If you’re locked out of the app: Visit the Honor of Kings Support Form
Submit your appeal directly through the site
Email Support
You can also email the team at support@honorofkings.com. Be sure to include:
A clear subject line (e.g., “Ban Appeal for UID 123456”)
All relevant account info and evidence as attachments
A polite and detailed explanation of your situation
Important: Never use third-party “unban tools” or services. These are scams that can permanently compromise your account and personal data
Step 4: Write an effective Appeal
Now comes the most important part — crafting your appeal. This is your chance to explain your side of the story and ask for a fair review. A well-written appeal is polite, clear, and backed by facts.
Here’s how to structure it:
1. State Your Account Ownership
Start by identifying your account clearly:
a) UID (User ID)
b) In-game nickname
c) Server name
d) Linked email or phone number
This helps support locate your account quickly.
2. Explain the Situation Honestly
Be transparent. If you believe the ban was a false positive or if you accidentally used a third-party tool, say so. Avoid emotional language — stick to the facts and show that you understand the rules.
3. Attach Supporting Evidence
a) Include anything that backs up your claim:
b) Screenshot of the ban notice
c) Match replays or chat logs
d) Receipts for in-game purchases
The more relevant your evidence, the stronger your appeal.
4. Request a Review
End your message by asking for:
a) A review of your case
b) Specific feedback on the ban reason
c) An estimated timeline for resolution
Keep your tone respectful and professional. Support teams are more likely to help if you show maturity and cooperation.
Step 5: Follow Up and Stay Patient
You’ve submitted your appeal — now what? This step is all about patience and persistence.
Wait for a Response
Most appeals take 3–5 business days to process. Keep an eye on your email inbox and spam folder — replies can land anywhere.
Follow Up If Needed
If you haven’t heard back after a week, resubmit your appeal through the same channel. Consider trying a different method (e.g., email if you used the website). Reach out via Honor of Kings’ official social media accounts for visibility.
Don’t Spam
Avoid sending multiple appeals in a short time — it can slow down the process or flag your request as spam.
Keep a record of your appeal submission date and any correspondence. This helps if you need to escalate your case later.
Final Thoughts
Getting banned from Honor of Kings can feel like the end of the road — but it doesn’t have to be. With a clear understanding of the ban, well-organized evidence, and a respectful appeal, you give yourself the best chance at recovery.
Always remember,
a) Be honest and professional in your communication.
b) Avoid shady “unban tools” — they’ll only make things worse.
c) Patience is key. Support teams deal with thousands of requests, and yours deserves thoughtful attention.
Whether you’re a casual player or a ranked warrior, your account matters. So take a breath, follow the steps, and fight for your comeback — the right way.
Getting your Honor of Kings account unbanned is absolutely possible — as long as you follow the right steps. By using official support channels, presenting clear and organized evidence, and maintaining a calm, professional tone throughout the process, you significantly increase your chances of a successful appeal.
Yes, bans are frustrating. But they’re also an opportunity to reflect, reset, and reinforce your commitment to fair play. Staying informed through our website, respecting the game’s rules, and avoiding shortcuts like third-party tools not only help you recover your account — they protect it from future issues.
