How can I unban PUBG Mobile account?

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Given the vast player base of PUBG Mobile worldwide, the game’s developers have recently taken decisive actions to address rule violations, which could result in your account being slapped with PUBG ban. Cheating not only disrupts the gaming experience but also undermines the fundamental spirit of fair competition within the game. Whether you’ve experienced an unfair ban or found yourself in this situation unintentionally, you can refer to this guide for potential steps to unban PUBG Mobile account, as outlined below.

(Note: The precise methods for unbanning PUBG Mobile account may vary and depend on the circumstances surrounding the ban, the game’s policies, and the platform you’re using. It is crucial to abide by the game’s terms of service and community guidelines to prevent such situations.)

Usually, at the end of every year, news of millions of PUBG Mobile accounts getting banned always stirs the hornet’s nest. As it stands, players who used unfair means, mods, and hacks to win the game are slapped with a “PUBG account banned for 3650 days“.

To date, notices of “violation of user agreement PUBG Mobile ban” or “your account will be banned for violating regulations PUBG Mobile” are dealt out to players using 3rd party hacks to get by in the game. Some of these hacks give a minor performance boost while others alter the gameplay settings. The commonly routed violations are the use of X-Ray Vision, Auto-Aim hacks, and Player Speed hacks.

These 3rd party hacks go against the fair policy of the game. Some accounts got suspended while the more serious offenses undergo a period ban of 10-100 years.

Take that, cheaters! However, it’s worth noting that hacks have been found to be scattered at all levels of the game. They range from basic Bronze to top-tier Diamonds.

However, if you’re one of those unlucky few who got banned from the PUBG game for no reason whatsoever, or so you think, keep reading. We’ve put together a list of possible problems and solutions that could help unban PUBG Mobile account.

What is a PUBG Account Ban?

PUBG Mobile undoubtedly ranks among the most popular gaming platforms, with nearly everyone having considered trying it out at least once. However, when an account faces a ban, the process of unban PUBG Mobile Account can be quite a headache. This predicament arises because PUBG Mobile boasts a massive player base, which naturally includes its fair share of cheaters.

Cheaters and hackers often resort to various tools and hacks to gain an unfair edge over others. Tencent Mobiles, the developers behind PUBG, employ a robust Anti-Cheat technology that tirelessly monitors all forms of illicit activities. These cheaters might employ tactics like aim-bots for pinpoint headshot accuracy or Wall Hacks that allow players to see through walls. While these tools can offer cheaters quick victories, PUBG’s vigilant monitoring makes it easy to catch them in the act, particularly if an opponent reports suspicious activity.

The most straightforward advice to give here is a simple one: “Don’t Cheat Again.” Cheating may appear tempting, but it’s a practice that ultimately leads to an unsatisfactory gaming experience and potential consequences.

Tencent Games has established clear policies against cheating, which can be found on their policy page. PUBG typically enforces bans on gamers who utilize illicit software or engage in cheating. If you’ve only dabbled in cheating sporadically, you may have escaped notice. However, consistent involvement in cheating activities could result in a swift ban.

If you believe your ban was unjust, there are steps you can take to address the situation. Understanding the common reasons for PUBG bans can assist you in navigating the process of unban PUBG Mobile Account more effectively.

Why did you get PUBG Account ban notice?

CHEATING & HACKS

For a gamer who has received the notification “PUBG mobile banned for no reason“, he should be sure to not have used any unfair means.

If you’ve employed any cheating tools or illicit software, there’s a high likelihood that your account was banned as a result. AIM bots and hacks are typically detected quite easily by the game’s anti-cheat systems.

No cheats or hacks involving 3rd party software, DUH!

UNAUTHORIZED 3RD PARTY APP

If you’ve logged into your game from an unauthorized third-party app, there’s a risk of your account being banned, especially if that app makes alterations to the client file data. Unauthorized third-party apps can compromise the integrity of the game, leading to account bans as a protective measure.

TEAMING WITH HACKSTERS

Avoid teaming up with members who believe in hacks, team killing, or even stalking others. While you can argue that you weren’t using any of the restricted advantages, the account can easily become a candidate for suspension. Paying heavily for someone else’s mistake is worth avoiding.

OFFENSIVE BEHAVIOUR

Making offensive statements towards fellow players, particularly those related to nationality, gender, race, or any other form of discrimination, is strictly against the rules. This also applies to the use of offensive nicknames, which are treated as toxic behavior.

The game’s policies aim to foster a respectful and enjoyable gaming atmosphere for everyone, and any actions that contravene these guidelines, such as harassment or issuing threats, may result in penalties or account bans. It is crucial for all players to respect these rules to uphold a positive and inclusive gaming community.

The game publishers take the behavior of players seriously when it comes to abuses around nationality, color, gender, race, or any form of harassment or intimidation.

VPN

There are few countries that have imposed a PUBG Mobile ban. In case you are using a VPN to access your PUBG Mobile account, don’t… just don’t. While it doesn’t count as a violation of “PUBG mobile ban rules”, the usage of a VPN can incidentally trigger third-party software which in turn can call for a ban. Long story short, better keep away from that shady dude on the internet who sells booster packs “legally”.

How can I unban PUBG Mobile account?
Image Credits: tencentgames.helpshift.com

Apart from programs to catch specifically “hacking/cheating”, there are other actions that can violate PUBG Mobile’s Rules of Conduct and cause a permanent ban. They include software designed to bypass PUBG’s services. Another one is a program that changes the game in any way even if not for cheating. Do remember that cheats, macros, etc. used in other games are a violation of the game’s services.

Developers are continuously dedicated to improving their platform to offer players a better overall experience. Consequently, it’s not uncommon for accounts to be banned when users breach the platform’s rules. The primary goal is to maintain a fair and cheat-free gaming environment, which is why penalties are enforced. If you find yourself in a situation where your account has been banned due to violations, the process of unban PUBG Mobile Account can be quite challenging, especially if you are indeed at fault.

However, there is a potential avenue for account recovery. You can submit an appeal to Tencent, the game’s developer, with a request to unban PUBG Mobile account. This option is only advisable if you genuinely believe you are innocent and not involved in any hacking or cheating activities. It’s crucial to approach the appeal process with honesty and a commitment to fair play.

When will PUBG Ban happen?

Tencent, the developer behind PUBG, employs a comprehensive system to monitor and enforce fair play within the game. Various criteria trigger checks and actions to maintain the integrity of the gaming environment. These criteria include:

  1. Kills within a Time Frame: If a player eliminates 6 enemies within 3 minutes, the backend system will automatically check their log.
  2. High Kill Rates: Players who consistently achieve high kill counts may undergo manual checks based on the following thresholds:
    • Younger than 200 hours: 8 or more kills per game trigger a manual check.
    • Younger than 500 hours: 10 or more kills per game trigger a manual check.
    • Younger than 1000 hours: 20 or more kills per game trigger a manual check.
  3. Reports: If a player receives 5 manual reports from other players in a game, their activity will undergo a manual check.
  4. Reports from Teammates: Receiving 2 manual reports from teammates can result in an immediate ban.
  5. Time and Kills for Manual Checks: Killing 5 enemies within 1 minute may prompt a manual check, as well.
  6. Spectator Reports: While not applicable to the Global version, in some regions, 6 reports from spectators can lead to consequences.

These measures aim to ensure that players adhere to the game’s rules and maintain a fair and enjoyable gaming experience. It’s important for players to play responsibly and avoid any form of cheating or unfair advantage to uphold the integrity of the PUBG community.

How to unban PUBG Mobile account?

There is no hard and fast-defined rule to the question of how do I unban PUBG Mobile. But yes, getting unbanned from PUBG is possible, although the same unban PUBG Mobile hack cannot work for everyone.

To start with let us understand the type of ban on PUBG Mobile account is temporary or permanent.

If the ban is temporary, as all players know it will get unbanned within a couple of days. One needs to wait patiently for the ban period to be over. It is pretty simple.

The other type of PUBG ban is permanent. It is slapped if the devs catch the payers resorting to Cheating, Toxicity, and Offensive nicknames to name a few. If you are at the receiving end, it may be difficult to unban PUBG Mobile account. The permanent PUBG account ban is for 10 years or 3650 days.

The official statement from PUBG Mobile support makes it clear how they approach the whole idea of banning hackers and cheaters. Although there is a method to approach customer service to help unban PUBG Mobile account. This is applicable only in those cases that have been wrongly banned. There are 3 different ways, depending on the type of ban, a player can appeal for unban PUBG Mobile.

Unban PUBG Appeal Through Official Website

To submit an unban PUBG appeal through their official website, follow these steps:

1. Visit their official website and select “Ban” as your issue. Alternatively, choose “Hijacking” if the ban resulted from an account compromise.

How can I unban PUBG Mobile account?

Contact PUBG Support by inputting your email address and selecting “Permanent Ban.” If it’s a suspension, you can choose “Temporary Ban,” and for HWID bans, select “Hardware Ban.”

How can I unban PUBG Mobile account?

Choose your preferred language and enter your PUBG ID. You can find your ID inside the Steam app, under “Account details.” Input your PUBG in-game nickname, the one other players can see.

How can I unban PUBG Mobile account?

Enter a subject for your PUBG ban appeal. You can use “PUBG ban appeal” or “Hacked PUBG account,” depending on your situation. Write your PUBG ban appeal. If you require professional and customized unban PUBG services, this is where you can seek assistance.

How can I unban PUBG Mobile account?

Agree to their privacy field and then click the orange “Submit” button.

Note: You can attach files if necessary, but it’s optional.

Once submitted, your PUBG ban appeal will undergo review, and you will receive an email notification once they have a response. This comprehensive guide covers the process for appealing a PUBG ban, but there are also few other appeal methods which will be detailed below.

“Unban PUBG Mobile Account” Appeal Through Support Ticket

In case the ban is permanent then you need to get in touch with the PUBG support website. Submit a ticket on the official PUBG Support ticket creation page after selecting the platform. Before raising a ticket, collect all the necessary shreds of evidence. Upload them along with the justification for “PUBG mobile banned for no reason” in the Description box.

How can I unban PUBG Mobile account?

To potentially recover your banned PUBG Mobile account, you can utilize an alternative approach involving email:

  1. Open your Gmail account and click on “Compose mail.”
  2. In the sender field, enter the recipient’s address: PUBGMOBILE_CS@tencentgames.com.
  3. Create your email with a relevant and informative subject line.
  4. In the email body, explain why you believe your ban was unjust and provide reasons why your PUBG Mobile account should be reinstated. Maintain a clear and respectful tone in your message.
  5. Include crucial account details like your character ID and account name to facilitate the review team in identifying your account.
  6. Before sending, thoroughly review your email to ensure accuracy and completeness.
  7. Click the “Send” button to submit your appeal.

The review team will assess your application and reach out to you if they require additional information or clarification. If you genuinely believe you are innocent of any wrongdoing, this is a viable method to explore in your efforts to potentially unban PUBG Mobile account. However, if you were found to be in violation of the game’s rules, you may need to accept the consequences. In that case, it’s advisable to create a new account and commit to following the game’s guidelines diligently.

“File Claim” to unban PUBG Mobile Account

The devs have provided a feature when the PUBG Mobile account has been wrongly banned. It is the feature to file a claim. On the Notice being served, there is an option of “File Claim” on the left side. This is an appeal to Karfton/Tencent to get the PUBG account restored. If you have been wrongly judged when it comes to the violation of any terms and not using third-party apps to enhance gaming skills, this option can be exercised.

How can I unban PUBG Mobile account?

If you find yourself banned on PUBG Mobile, you will receive an immediate notification upon opening the app. Within this notification, you will encounter two options: “File Claim” and “Terms of Use.”

  1. To review the reasons behind your ban, select “Terms of Use.”
  2. To initiate the process of unbanning your PUBG Mobile account, choose “File Claim.”
  3. In the “File Claim” section, present your case by appealing with valid reasons explaining why the ban is not appropriate in your situation.

Submitting a well-reasoned appeal for unban PUBG is your best chance, so be sure to provide clear and honest explanations for your case.

Unban PUBG Mobile Account Appeal via BattlEye

How can I unban PUBG Mobile account?

Appealing a PUBG BattlEye ban is a relatively straightforward process. You have two options: either send an email to support@battleye.com or use the contact form provided.

Whichever method you select, it’s crucial to be exceptionally precise and detailed about your situation. By providing accurate information upfront, you’ll save time and prevent the need for back-and-forth communication to clarify the exact problem or identify the relevant account. This approach streamlines the appeals process and increases the likelihood of a successful resolution.

PUBG Mobile Account Unban Appeal Via In-Game

Head to the Customer Service option available in-game which leads to messaging service with support staff. Keep your arguments ready before hitting the message option.

Once all the details have been shared, the arguments will be cross-verified by the support technical team and you will be notified of their decision.

VAC Unban PUBG Appeal on Steam

If you wish to submit a VAC PUBG ban appeal on Steam, you can follow these steps:

  1. Log into the Steam application.
  2. In the upper right corner of the screen, click on your account’s name, then select “Account details.”
  3. On the right side of the screen, you’ll find the option to “View purchase history.” Click on it.
  4. In your purchase history list, locate and select “PUBG.”
  5. At the bottom of the page, you’ll find various contact options. Choose the one that is most relevant to your situation.

These steps will guide you through the process of initiating a VAC PUBG ban appeal on Steam. Be sure to provide all necessary information and details regarding your appeal to increase the chances of a successful resolution.

Faceit Unban PUBG Appeal

How can I unban PUBG Mobile account?

To submit a PUBG ban appeal through Faceit’s Support Page, you can follow these steps:

  1. Provide your email address; this is where they will contact you.
  2. Under “Contact Reason,” select “I am banned” and specify the ban type, for example, “VAC Ban on Steam.”
  3. Fill in your account identification details, including your Faceit Account Name, Steam Profile link, and email.
  4. From the list of games, choose “PUBG.”
  5. Enter a relevant subject, such as “PUBG VAC ban appeal.”
  6. Compose your appeal message or copy and paste the customized defense ticket you received from a gaming unban service, if applicable.

Following these steps will help you complete the PUBG ban appeal process through Faceit’s Support Page. Ensure that your appeal is clear, well-reasoned, and provides all necessary information to increase the chances of a successful resolution.

Many of you slapped with the PUBG ban, would like to make a pro-gamer move. Share with us in the comments box, how you did. If you find unban PUBG Mobile account information helpful do visit our website for more info on similar trends.

Rashmi
Rashmi
Rashmi is the Editor of PhonesWiki. She launched PhonesWiki back in 2018, turning it into a top spot for phone news and updates by 2019. Now, it's your go-to for leaks and solutions to phone problems. Her first phone was a Nokia 6610, but now she relies on an iPhone 14 Pro as daily driver. Rashmi's a tech enthusiast through and through, always tinkering with gadgets and gizmos. When she's not writing, you'll find Rashmi hanging out with her beloved pet, enjoying some quality playtime. Have a tip or just want to say hello? Contact her at info@phoneswiki.com

49 COMMENTS

  1. Please unban mya ccount plesse i love pubg but my account is hacked by hacker and banned for ten years with 3rd party apps

  2. Please help me sir I’d unband kar do this is not hacker
    MY I’d 7373458695 ha please unband kar do 😭😭😭
    Hak nahi hai
    Bhai sir jobe ho please help me my account unbnd karegi to I’d

  3. HELLO

    TEAM BATTLEGROUND PUBG MOBILE GLOBAL
    I have not done anything wrong and i’m sure i have followed your rules of conduct and you have banned my account for not any vaild reason please back my account as soon as possible.

    My character id :.5894549925
    My account name:.『M尺『๛AkrAm

    Theanks you so much

  4. TEAM BATTLEGROUND PUBG MOBILE GLOBAL
    I have not done anything wrong and i’m sure i have followed your rules of conduct and you have banned my account for not any vaild reason please back my account as soon as possible.
    5217171790
    please unban my account i have uc on it

  5. Hi Krafton Team

    I would like to put an unban request about my Battlegrounds Mobile India account which has been recently banned for no reason. Please check the account once again manually and kindly unban as soon as possible.sir please

    Profile ID: 5309511885
    Profile Name:亗》Radhe《亗

    Thanks
    Your Name Mahidul islam

  6. Some of the common violations detected by the system are as follows: 1.use of any cheating tools in the game..
    2. use of any plug-in / add-on program.
    3. Any changes to the client file data illegally.
    4. One team with friends who cheat how many times..
    I have never done that, why did my account get banner..
    ?? Please give a reason…

    Nick name: T9丨alaichoi
    ID:5236024310

    • Tell me the log in platform of this account and which device you used during the time you got ban and dont firget to mention Time and date you got ban.

  7. Hi Krafton Team

    I would like to put an unban request about my Battlegrounds Mobile India account which has been recently banned for no reason. Please check the account once again manually and kindly unban as soon as possible.

    Profile ID: 5946401836
    Profile Name: 6027217

    Thanks
    Your Name

  8. Some of the common violations detected by the system are as follows: 1.use of any cheating tools in the game..
    2. use of any plug-in / add-on program.
    3. Any changes to the client file data illegally.
    4. One team with friends who cheat how many times..
    I have never done that, why did my account get banner..
    ?? Please give a reason…

  9. My bgmi id 5963940660 .my account has been banned from date
    2031/10/2/57:52unban hogi (approx) but I had not done anything wrong. But I
    have not done against rules of bgmi. Please take strict action on this and
    kindly unban my bgmi account .
    Thanks,

  10. Hi, Krafton*

    *I am a Battle Ground Mobile India player My account has been accidentally
    band. I have not used any third party application. Why was my account band?
    I am talking to Battle Ground Mobile India Team The account was brought to
    me very soon *

    *Some details of my account that I am sharing with you: *

    *My BattleGround Mobile India Character ID_5855068789*

    *:*

    *My BattleGround Mobile India Character Name -Raaz Singh Rajput*

    *:*

    *All I knew was that BattleGround Mobile India would ban me from using
    these things but I would not use any third party application on my account
    . I’m currently sharing with you some screenshots of the issues I see while
    logging into my account.

    *I hope BattleGround Mobile India is a player I will definitely help me and
    recover from my account Love from India I love you Battle Ground Mobile

    • Hi Pabg Mobile team, my account ID is banned for 10 years (change your data accordingly) and I do not know the reason for the ban. I have never played pubg against mobile rules. Please check my account as soon as possible and cancel it as soon as possible.
      ID: 5633354336
      Name: 《MAX》BLBOOS

  11. Hello Team

    Please open my Id bgmi, it will never be hacked, please give me a chance to do some massage, please give me a chance, now I understand how much I am suffering, if the id is blocked, then I will cry now, please yar bhai .. ..
    ID.NO.5474984251
    ID Name:々乄DeVil乄RDX

  12. Hello Pubg Mobile team, my account id is banned 10 years (change your Data according) and don’t know the reason banned it. I have never played Against the rules of pubg mobile. Please review my account at the earliest and unban it asap.
    Id :5445327839
    Name:WL亗ABIR

  13. Recently i am trying to login my Pubg account but its showing your Pubg account banned for valeting policies even i didn’t break any kind of Pubg rule’s please fix it as soon as possible. Character id:5904901629 Name:SPツBABYī

  14. Unblock my account I have not used any type of cheating tools in the game! And any type of plugins / helper programs! And Any illegal changes to the client file data! And Team up with cheaters multiple times! Please Unblock My Account! Please, I Played Honestly! Review My Ban Please! ID: 5744768574
    Nick Name: EXTREMEヅ
    Device:Iphone 11 PRO MAX

  15. Hi Pabg Mobile team, my account ID is banned for 10 years (change your data accordingly) and I do not know the reason for the ban. I have never played pubg against mobile rules. Please check my account as soon as possible and cancel it as soon as possible.
    ID: 5299945244
    Name: 『KA』LEADER

  16. Hello sir my in game id/51622320166 has been banned for 10 years for no reason i have not played with hackers nor used any 3rd party apps im playing from season 2 and in each season my kd is less then 2.5. since season 2 i have collected my precious items and legendary gun skins. But yesterday i switched from mobile to gameloop (emulator) But then when i logged in my pubg mobile acc. Linked from my gmail and Twitter it showed “ your account Has been frozen due to abnormalities found in ur emulator ,unlocks after 10 years i didn’t do any hacking or anything which will violate any game rules. I have spent 6k UC in the game. Im a legit player please help me unban my account Id-51622320166
    upvote icon
    41
    upvote icon
    41
    bubble icon Reply

  17. TEAM BATTLEGROUND PUBG MOBILE GLOBAL
    I have not done anything wrong and i’m sure i have followed your rules of conduct and you have banned my account for not any vaild reason please i want my account as soon as possible.
    Game ID: 5260651389
    Character ID Name: ĐARK๛SOUŁz
    #Kindly look into this matter.

  18. Hello,

    TEAM BATTLEGROUND MOBILE INDIA,

    My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,

    This is my Humble Request to Battleground Mobile India Team To Unban My Account.

    Player Name :-

    ID:- 858207650

  19. Hello,

    TEAM BATTLEGROUND MOBILE INDIA,

    My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,

    This is my Humble Request to Battleground Mobile India Team To Unban My Account.

    Player Name :-Tãrùñ9000

    ID:-51015650044

  20. Hello,my pubg mobile global accaunts banned!? Please my not hack use.please my accaunt unbanned please
    My Nickname:
    ๛๛CoBra๛๛

    Player ID:
    5158831905

  21. Respected Sir,
    My pubg accounts banned for 10 years. I am not using any hacking tools. Can any one help or any way to retrieve my account.

    My Nickname: MeeRHaaDi
    Player ID: 535880417

  22. Please help me sir I’d unband kar do this is not hacker
    MY I’d 55566523642 ha please unband kar do 😭😭😭
    Hak nahi hai
    Bhai sir jobe ho please help me my account unbnd karegi to I’d

  23. Hello.

    TEAM BATTLEGROUND MOBILE INDIA,

    My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason,

    This is my Humble Request to Battleground Mobile India Team To Unban My Accoun

    MY ID – 55511070967
    ID NAME – Luckyツvai

  24. My pubg accounts banned for 10 years. I am not using any hacking tools. Can any one help or any way to retrieve my account.

  25. Hi 👋 Krafton i need unban
    Scamm plssss 10000$ in scamm
    Name : DaaM丨PIZZA
    ID : 51380363159
    plsss krafton
    Page : mgl game store

  26. Description:
    Dear Pubg Team,
    Recently I am trying to log in my PUBG account, but it’s showing your PUBG account banned for valeting policies even I didn’t break any kind of PUBG rule’s please fix it as soon as possible.
    If You will not unban my PUBG Account then I will not play PUBG anymore because I have UC and many achievements in my account, and you have banned my account for without any reason.
    Character ID:
    5357648720
    Name:
    OpシB͜͡ossYt

  27. Hello
    Pubg mobile gameloop pc gaming how to hack hack don’t no true Banned Why First help unban please account give you pravite

  28. I have not done anything worong, i didn’t break any kind of pubg rule’s Please give me my account back.

    Character id.
    5699819902

    Pubg name
    メMUP丨KēBメ

  29. I’m glad to see that there is a way to unban a PUBG Mobile account. This is a problem that needs to be fixed as soon as possible.

  30. I would like to put an unban request about my Battlegrounds Mobile India account which has been recently banned for no reason. Please check the account once again manually and kindly unban as soon as possible.sir please

    Profile ID: 5727104014
    Profile Name:亗》jituyaduvn

    Thanks
    Your Name jitendra yadav

  31. My account has been banned without apparent reason and I have not violated the terms and conditions of the game and I hope that my a id 51505558625

  32. Hello ..
    Krafton …I have no idea how my I’d got banned it’s been 4 years I m trying placing requests of unbanning it ..please unban it I have not cheated .

    Name -CAPTAIN¤MAHI
    I’d -5278498353
    Please get this unbanned ..

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