The Ecommerce Giants, Amazon, and Flipkart India have temporarily adjourned the services because of 21 days’ complete lockdown by the centre!
The deadly onslaught of the Corona has left everyone awestruck from its ultimate effects. After temporary closing down of schools, colleges, companies, now it’s the turn of online services to get closed for 21 days (the period of complete lockdown announced by the centre).
Amazon India has prioritized the supply of essential items to the customers and has stopped taking new orders for anything. The company notifies the media that they will prioritize only critical items to serve to their customers subsuming healthcare, household staples, hygienic items, packed food, personal safety, and other related high priority products.
This means the company will not take orders for low-priority items for the time being and even disable the shipments. Furthermore, the customers who already have placed orders on low-priority products will be given choice to either take a refund for the prepaid bills or even can cancel out their orders. So, the company is reaching out subtly to all its customers with pending orders on low-priority items.
Similarly, another e-commerce giant, Flipkart India also announced a similar temporary stoppage of services. Unlike Amazon, Flipkart is putting a full stop to all its services by suspending them during this crucial time that the country is going through. However, how long this suspension will continue, is not declared by it.
As per Amazon, the changes have come to effect from Tuesday and will aware of the public for further updates as per the government decisions.
It is worth considering that PM Modi has announced a complete lockdown of 21 days (3 weeks) on Tuesday. This lockdown is of all the state in India as the coronavirus is consistently clutching the people and right now the cases have crossed the count of 550. Out of these, 11 people have already lost their life. However, despite this lockdown, all essential items will be available to the public as per governmental orders.
This move by Amazon and Flipkart India has come into effect because the government has taken a strict step of lockdown in the whole country. Even several other players including BigBasket, Grofers, etc. are also facing severe issues in procuring and delivering the items to their consumers. They have shown all their products out of stock as their warehouses have been shut. The point to highlight here is, Grofers have a backlog of over 200000 orders, which is, of course, a pressure upon them to avail the products to their customers on time.
Though there’s no shortage of groceries or other products, local authorities are not allowing their trucks & delivery boys to enter the states & local areas to deliver the products, which is a big hurdle in delivering the essentials to people at large. If the same situation persists, then these players might also have to take strict decisions regarding their services in the future.
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